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Senior Business Analyst- Transformation
RCL - Reitmans Canada Ltd/Ltée
Montreal, CAN
Full Time
Senior
Hybrid
2 weeks ago
Business Process AnalysisProcess OptimizationStakeholder ManagementRequirements GatheringWorkshop FacilitationChange Management
Free
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Business Process AnalysisProcess OptimizationStakeholder Management
About the Role
RCL is seeking a Senior Business Analyst to drive transformation initiatives by analyzing, designing, and optimizing business processes. The role partners with senior leadership and business owners to create sustainable value across brands and corporate functions.
Key Skills for This Role
Business Process AnalysisProcess OptimizationStakeholder ManagementRequirements GatheringWorkshop FacilitationChange Management
Responsibilities
- Analyze and map end to end business processes, including operational workflows and user experiences
- Identify opportunities to simplify processes, improve efficiency, strengthen controls, and reduce operational pain points
- Define future state processes, business rules, and operating standards
- Gather, define, and prioritize business needs, translating them into clear and actionable requirements
- Facilitate stakeholder alignment and provide practical recommendations to support decision making
- Measure and articulate business value, including improvements in timelines, costs, quality, and productivity
- Develop and maintain process documentation, procedures, business rules, and organizational standards
- Lead key workshops and working sessions to clarify requirements, facilitate decisions, and align stakeholders
- Support implementation activities including solution feasibility assessments, impact analysis, change management, user adoption, and continuous improvement
Requirements
- Bachelor's degree in Business Administration, Engineering, or related field
- 8 12 years of experience in business analysis, process improvement, and/or transformation initiatives
- Proven ability to partner with senior leadership and operational teams
- Strong analytical, problem solving, and executive communication skills
- Bilingual in English and French
- AI literacy and proficiency with AI tools considered strong assets
Full Job Posting
Position Overview
- The Senior Business Analyst plays a key role in driving transformation initiatives by analyzing, designing, and optimizing business processes in close partnership with Business Owners and senior leadership.
- This role focuses on creating sustainable value across RCL’s brands and corporate functions, including Finance, Human Resources, and Information Technology.
Key Responsibilities
- Analyze and map end to end business processes, including operational workflows and user experiences.
- Identify opportunities to simplify processes, improve efficiency, strengthen controls, and reduce operational pain points.
- Define future state processes, business rules, and operating standards.
- Gather, define, and prioritize business needs, translating them into clear and actionable requirements.
- Facilitate stakeholder alignment and provide practical recommendations to support decision making.
- Measure and articulate business value, including improvements in timelines, costs, quality, and productivity.
- Develop and maintain process documentation, procedures, business rules, and organizational standards.
- Lead key workshops and working sessions to clarify requirements, facilitate decisions, and align stakeholders.
- Support implementation activities, including solution feasibility assessments, impact analysis, change management, user adoption, and continuous improvement initiatives.
Qualifications and Skills
- Bachelor's degree in Business Administration, Engineering, or a related field, combined with 8–12 years of experience in business analysis, process improvement, and/or transformation initiatives.
- Proven ability to partner effectively with senior leadership and operational teams to drive business outcomes and organizational change.
- Strong analytical, problem solving, and executive communication skills, with the ability to simplify complex concepts and translate insights into actionable recommendations.
- Results oriented professional with a structured approach, strong attention to detail, and a focus on operational excellence and continuous improvement.
- Demonstrated ability to influence, collaborate, and facilitate workshops within complex, cross functional environments.
- Bilingual in English and French, with the ability to communicate effectively with teams, stakeholders, and business partners across Canada; AI literacy and proficiency with AI tools are considered strong assets.
What Sets Us Apart
- Ultimate Flexibility: Enjoy a hybrid work environment that ensures the perfect balance between work and personal life.
- Well Being First: Access a comprehensive benefits program designed to take care of you.
- Flexible Time Off: Paid leave, sick days, and vacation time to recharge and spend quality time with loved ones.
- Exclusive Discounts: Enjoy 50% off regular priced items from PENN. Penningtons, Reitmans, and RW&CO.
- Referral Rewards: Refer your professional network and earn a bonus for helping us grow our talented team.
- Growth opportunities: Annual bonuses, career advancement, and tuition reimbursement to help you reach your professional goals.
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