Senior Business Analyst – IT Applications
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Key skills for this role
Key Skills for This Role
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What You’ll Do
Lead discovery with stakeholders and translate business needs into clear, testable requirements (user stories, acceptance criteria, business rules).
Document current-state (as-is) processes and define future-state (to-be) workflows, including exceptions and handoffs.
Facilitate workshops to drive decisions on scope, priorities, and trade-offs
Support delivery through UAT planning, defect triage, and go-live readiness.
Write and manage RFP/RFQ packages, vendor evaluations, demo agendas, scoring, and recommendations for enterprise system selections.
Establish and improve BA standards, templates, and requirement quality across IT Applications.
7+ years of Business Analyst experience delivering cross-functional initiatives. Strong process mapping and documentation experience (current state and future state).
Demonstrated ability to produce high-quality requirements that reduce rework and ambiguity.
Experience leading RFP/RFQ processes and supporting enterprise software selection.
Strong facilitation and stakeholder management skills across technical and non-technical audiences.
Assets (Nice to Have)
Experience in manufacturing, distribution, or operationally complex environments.
ERP and/or HCM project experience (selection and/or implementation). Familiarity with CRM platforms and integrated enterprise application landscapes.
CBAP, PMI-PBA, or Agile/Scrum certifications.
About Durabuilt Windows & Doors
Privately owned Canadian window and door manufacturer serving homeowners, builders, dealers, and architects.
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