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Senior Business Analyst, AO Services and PMO - PDHIS
Provincial Health Services Authority (PHSA)
Burnaby, CAN
Temporary
Senior
CAD 109,409/year
1 weeks ago
Business Process ReengineeringBusiness AnalysisProject ManagementSystems Development Life CycleChange ManagementStakeholder Management
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Business Process ReengineeringBusiness AnalysisProject Management
About the Role
PHSA is seeking a Senior Business Analyst to provide leadership in business process reengineering and lead analysis and documentation of business requirements for projects. The role involves strategic planning, change management, and project management for systems development and implementation.
Key Skills for This Role
Business Process ReengineeringBusiness AnalysisProject ManagementSystems Development Life CycleChange ManagementStakeholder Management
Responsibilities
- Provide strategic planning support and change management services by leading and performing feasibility studies, workload efficiency analyses, using formal data gathering techniques and analyzing, designing and implementing appropriate information systems
- Provide support for application maintenance, modification and enhancement through programming, database development, report writing and problem solving
- Provide guidance and leadership to assigned team members including making adjustments to workload and assignments and participating in decisions relating to hiring, discipline and termination
- Analyse system performance and provides recommendations for the development of capacity plans for assigned applications
- Conduct analysis related to data conversion routines and system interfaces for assigned applications
- Prepare Requests for Information/Proposal, develop evaluation processes and tools, and evaluate vendor responses
- Coordinate and implements applications by ensuring documentation, writing and testing of applications and verifying that programs are functional and consistent with specifications
- Provide system support to users during the development, maintenance and operation of various computer systems
- Develop user documentation and downtime and disaster recovery procedures for assigned applications
- Perform analysis of PHSA information system requirements and vendor analysis/selection including project management for the acquisition and implementation of new information systems and enhancements to existing systems
- Provide technical and business direction and guidance to other project staff by identifying staff required, assigning tasks to staff, setting priorities and reassigns work when necessary to ensure project deadlines are met
- Coordinate and manage the development and execution of project plans, prepares and monitors project budgets and communicates status reports
Requirements
- A level of education, training, and experience equivalent to a Bachelors degree in Business, Health Informatics, Computer Science or a related discipline plus a minimum of five to seven (5 7) years’ recent related experience
- Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts
- Demonstrated knowledge and understanding of legislative obligations and provincial commitments within AO Services and PMO PDHIS contexts
- Demonstrated understanding of the Systems Development Life Cycle and project management methodology
- Ability to lead staff in a team environment
- Excellent interpersonal, oral and written communication skills with the ability to communicate complex ideas in simple terminology
Full Job Posting
Senior Business Analyst
- Reporting to the Manager or Designate, the Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts and methods and leads the analysis and documentation of business requirements on projects.
- The Senior Business Analyst will analyze and document gaps between business requirements and software features and functions and will assist/lead with development and maintenance of statement of work and project plans for projects.
- The Senior Business Analyst provides project management and support for all phases of assigned systems development and implementation projects.
What you’ll do
- Provide strategic planning support and change management services by leading and performing feasibility studies, workload efficiency analyses, using formal data gathering techniques and analyzing, designing and implementing appropriate information systems.
- Provide support for application maintenance, modification and enhancement through programming, database development, report writing and problem solving.
- Provide guidance and leadership to assigned team members including making adjustments to workload and assignments and participating in decisions relating to hiring, discipline and termination.
- Analyse system performance and provides recommendations for the development of capacity plans for assigned applications.
- Conduct analysis related to data conversion routines and system interfaces for assigned applications.
- Support operational requirements by assembling, creating and maintaining the required set of information systems technical and operational documentation, according to departmental standards.
- Prepare Requests for Information/Proposal, develop evaluation processes and tools, and evaluate vendor responses.
- Coordinate and implements applications by ensuring documentation, writing and testing of applications and verifying that programs are functional and consistent with specifications.
- Provide system support to users during the development, maintenance and operation of various computer systems by performing duties such as troubleshooting system software problems, testing alternative solutions, and reviewing impact of implemented resolutions over time.
- Develop user documentation and downtime and disaster recovery procedures for assigned applications.
- Perform analysis of PHSA information system requirements and vendor analysis/selection including project management for the acquisition and implementation of new information systems and enhancements to existing systems.
- Provide technical and business direction and guidance to other project staff by identifying staff required, assigning tasks to staff, setting priorities and reassigns work when necessary to ensure project deadlines are met.
What you bring
- A level of education, training, and experience equivalent to a Bachelors degree in Business, Health Informatics, Computer Science or a related discipline plus a minimum of five to seven (5 7) years’ recent related experience.
- Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous specific mandates.
- Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts.
- Demonstrated knowledge and understanding of legislative obligations and provincial commitments within AO Services and PMO PDHIS contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights o
Skills & Knowledge
- Demonstrated understanding of the Systems Development Life Cycle and project management methodology.
- Demonstrated ability to lead staff in a team environment.
- Ability to work effectively as part of a team.
- Demonstrated experience organizing and writing application related documentation and proposals.
- Excellent interpersonal, oral and written communication skills with the ability to communicate complex ideas in simple terminology.
- Ability to understand and clearly relate technical information and principals of operation to other members of the organization.
- Ability to analyze operational problems and recommend innovative solutions, demonstrating time management skills.
- Proven ability to plan and execute complex projects with stringent budgets and timelines.
- Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous specific racism and dismantling systems of oppression.
- Demonstrates foundational knowledge of the social, economic, and political realities of settler colonialism and its impacts on Indigenous peoples and equity deserving groups within social and health contexts.
What we bring
- Join one of BC’s largest employers with province wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs.
- Access to professional development opportunities through our in house training programs, including +2,000 courses.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Salary Range
- CAD 76,111 CAD 109,409 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan.
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