Senior Business Analyst

Role Overview

Key Responsibilities

• Own and manage the product roadmap, backlog, and priorities for cargo systems.
• Gather and define requirements for cargo initiatives and system enhancements.
• Coordinate with business users, development, QA, vendors, and IT teams.
• Work with architects and engineers to validate technical feasibility and enterprise architecture alignment.
• Create and prioritize user stories and manage Agile sprint activities.
• Review acceptance criteria and deliverables and coordinate user acceptance testing.
• Oversee enhancements, integrations, testing, and release activities.
• Monitor product performance, resolve business issues, and drive continuous improvement.
• Ensure solutions deliver operational and commercial value.
• Support feature adoption through documentation and training with change management teams.

Requirements

• Experience supporting technology-driven products through business requirements, product prioritization, technical feasibility, and cross-functional delivery.
• Experience managing roadmaps, backlogs, and priorities for cargo systems.
• Ability to gather and define business requirements for cargo initiatives and system enhancements.
• Ability to collaborate with business users, development, QA, vendors, IT teams, architects, and engineers.
• Ability to assess whether proposed solutions are technically viable and aligned with enterprise architecture.
• Experience creating and prioritizing user stories and supporting Agile sprint activities.
• Experience coordinating user acceptance testing and reviewing acceptance criteria and deliverables.
• Ability to support system enhancements, integrations, testing, and release activities.
• Ability to support feature adoption through documentation and training in collaboration with change management teams.