Senior Associate – System & Application Admin
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Key skills for this role
About the Role
Al Etihad Payments seeks a Senior Associate for system and application administration, managing M365 E5, Azure Cloud, and Proxmox Hypervisor environments. Requires 5+ years IT experience, Microsoft certifications preferred, and strong skills in Exchange Online, SharePoint, Azure AD, and Proxmox.
Key Skills for This Role
Responsibilities
- Administer and manage all components of the M365 E5 suite
- Manage Azure Cloud resources including VMs, VNETs, storage accounts, Azure AD, Azure Monitor, and Azure Backup
- Install, configure, maintain, and troubleshoot Proxmox Hypervisor instances and VMs
- Perform user account management, access control, and group policy administration across M365 and Azure AD
- Monitor system performance, conduct routine health checks, and ensure proactive patching and updates
- Implement and manage backup and disaster recovery strategies for critical systems and data
- Diagnose and resolve system and application issues, providing technical support to end users
- Develop and maintain comprehensive documentation for system configurations and operational procedures
- Collaborate with other IT teams to ensure seamless integration and support of systems and applications
- Participate in security audits and implement remediation actions to address identified vulnerabilities
Requirements
- Bachelor's degree in computer science, Information Technology, or related field
- Minimum 5 years of progressive experience in system administration, application support, or similar IT role
- In depth administration experience with Exchange Online, SharePoint Online, Microsoft Teams, and Intune
- Proficiency with Microsoft Defender suite
- Strong understanding of Azure AD for identity and access management
- Hands on experience managing Azure VMs, VNETs, storage accounts, and other core Azure services
- Experience with Proxmox Hypervisor (installation, configuration, VM management, storage management, networking)
- Strong administration skills for Windows Server OSs (AD, DNS, DHCP)
Full Job Posting
About the Role
- The Senior Associate – System & Application Admin is responsible for the administration, maintenance, and support of the organization's core system and application infrastructure.
- This includes managing M365 E5 components, Azure Cloud resources, and the Proxmox Hypervisor environment.
- The role focuses on day to day operations, troubleshooting, and contributing to system enhancements.
What You’ll Do
- Administer and manage all components of the M365 E5 suite, including Exchange Online, SharePoint Online, Microsoft Teams, Intune, Defender, and Azure AD.
- Manage Azure Cloud resources, including VMs, VNETs, storage accounts, Azure AD, Azure Monitor, and Azure Backup.
- Install, configure, maintain, and troubleshoot Proxmox Hypervisor instances and virtual machines.
- Perform user account management, access control, and group policy administration across M365 and Azure AD.
- Monitor system performance, conduct routine health checks, and ensure proactive patching and updates.
- Implement and manage backup and disaster recovery strategies for critical systems and data.
- Diagnose and resolve system and application issues, providing technical support to end users.
- Develop and maintain comprehensive documentation for system configurations, operational procedures, and troubleshooting guides.
- Collaborate with other IT teams to ensure seamless integration and support of systems and applications.
- Participate in security audits and implement remediation actions to address identified vulnerabilities.
Minimum Qualifications
- Bachelor's degree in computer science, Information Technology, or a related field.
- Microsoft Certified professional (e.g., Azure Administrator Associate, M365 Administrator Expert) is highly preferred.
- A minimum of 5 years of progressive experience in system administration, application support, or a similar IT role.
- In depth administration experience with Exchange Online, SharePoint Online, Microsoft Teams, and Intune.
- Proficiency with Microsoft Defender suite (Defender for Endpoint, Defender for Identity, Defender for Cloud Apps).
- Strong understanding of Azure AD for identity and access management.
- Hands on experience managing Azure VMs, VNETs, storage accounts, and other core Azure services.
- Experience with Proxmox Hypervisor (installation, configuration, VM management, storage management, networking).
- Strong administration skills for Windows Server OSs (e.g., AD, DNS, DHCP).
- Familiarity with Linux OSs and command line interface is a significant plus.
- Fundamental understanding of TCP/IP, DNS, and DHCP.
- Basic scripting skills (e.g., PowerShell) for automation of routine tasks.
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