greenhouse
Senior Associate, Account Management
RVO Health
Remote, USA
Full-time
Entry · 2+ years experience
Remote
USD 61875-82000 yearly / year
Discovered 2 weeks ago
CRMSalesforce CRMOperative.One OMS
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AT A GLANCE
The Senior Associate, Account Management is a crucial role within our organization, requiring work in various capacities and adaptation to different work arrangements based on the needs set by business.
What You’ll Do
Build and sustain strong relationships with key clients, acting as a trusted strategic partner.
Oversee client onboarding, implementation, and ongoing support across multiple sales channels to ensure seamless client experiences.
Analyze client data and performance metrics to identify upselling, cross-selling, and account growth opportunities.
Collaborate with sales teams to support upselling, contract renewals, and client expansion initiatives.
Stay informed on industry trends, best practices, and emerging technologies to drive continuous improvement in client services
Required
Bachelor's degree in Business Administration, marketing, a related field, or equivalent related work experience.
Minimum 2+ years experience working at a digital publisher or digital ad agency.
Strong leadership and people management skills.
Excellent communication and interpersonal abilities.
Proficiency in CRM software and data analysis tools.
Knowledge of the healthcare industry and health/wellbeing platforms
Preferred
Experience with Salesforce CRM and/or Operative.One OMS.
Strong understanding of Digital Media math and terminology.
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