Senior Applied AI Engineer – Prompting & Evaluation

Large language model APIs across multiple providers (GPT, Claude, Llama and equivalents)

AI coding tools: GitHub Copilot, Cursor or equivalents

Prompt engineering, context design and agentic workflow frameworks

Evaluation harnesses, evaluation datasets and automated test suites for AI outputs

Retrieval-augmented generation (RAG), vector search, embeddings and retrieval pipelines (desirable)

LLM orchestration frameworks (LangChain, Semantic Kernel or equivalents – desirable)

Strong software engineering background with several years building and shipping production software.

Substantial hands-on experience with large language models: prompt design, context engineering and structured outputs, in real work rather than personal experiments alone.

Experience building evaluations or test harnesses for LLM outputs, and using them to improve quality measurably.

Clear evidence of growing other engineers – through mentoring, teaching, internal training, communities of practice or similar.

Daily working fluency with AI coding tools such as GitHub Copilot, Cursor or equivalents, with a practical view of where they help and where they mislead.

Ensure AI features in Klipboard products give accurate, safe and trustworthy answers – customers run their businesses on our output.

Work with product teams and subject matter experts to understand the business problem behind each feature properly before building.

Prevent confidently wrong answers – incorrect prices, part matches or stock levels – from reaching customers.

Engineers across several teams can point to specific things they now do better because of coaching and knowledge-sharing.

At least one AI feature or workflow shipped per quarter with proper evaluation behind it.

A living, used library of prompt patterns, templates and guides in place and growing.

Community of practice running, well attended, and producing outputs teams actually reuse.

Engineering leadership has a clearer, evidence-based picture of where AI is paying off.

Generous with knowledge and genuinely energised by other people getting better. If the instinct is to guard expertise rather than spread it, this is the wrong role.

Rigorous and honest about results – measures, shows working, and says so when data disagrees with the enthusiasm.

Patient with engineers at every level of AI maturity, from those who live in these tools to those who are quietly sceptical of the whole thing.

Curious about the trades Klipboard customers work in, because the best prompts are full of domain understanding.

Calm about the pace of change – treats model and tooling shifts as the interesting part of the job, not a threat.

Works closely with engineering leadership, architecture, product and cross-site engineering teams across the UK and South Africa.

Internal

Engineering leadership and architecture teams

R&D engineering teams across Newcastle, Tankersley, Hungerford, Johannesburg and Cape Town / Stellenbosch

Product managers and product owners

Subject matter experts in Klipboard's product verticals (distributive trades, rental, automotive)

External

AI and LLM platform and tooling providers (as needed)

At least one AI feature or workflow shipped with proper evaluation behind it, and the team involved could now repeat the process without you.

A living, used library of prompt patterns, templates and guides that did not exist before.

The community of practice is running, well attended, and producing things teams actually reuse.

Engineering leadership has a clearer, evidence-based picture of where AI is paying off across the organisation.

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.

#LI-Hybrid