gem
Senior Applied AI Engineer
Arc
Remote, USA
Full-time
Senior Level
Remote
Discovered 1 weeks ago
Free
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- Design and iterate on our conversational and order taking agent logic across multiple restaurant brands
- Own difficult problems like turn taking, background noise removal, side conversations, etc.
- Build and extend our evaluation infrastructure
- Work closely with POS and menu data to make sure agent behavior — recommendations, substitutions, pricing — stays correct as brands, menus, and integrations evolve in realtime
- 5+ years of professional software engineering experience, with significant hands-on experience training ML models from scratch and productionizing them at scale
- Strong Python skills and comfort working in a real backend codebase, not just notebooks
- Experience designing evaluation systems for non-deterministic outputs
- A track record of turning ambiguous quality problems into measurable metrics and concrete fixes
- Strong judgment about when to generalize agent behavior vs. specialize per brand/customer, and the communication skills to bring others along with your reasoning
- Bonus: experience with real-time/voice conversational agents, revenue or recommendation systems, or multi-tenant prompt/config management
About Arc
Artificial Intelligence20 employeesFounded 2026
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