Senior Analytics Manager

Leads data collection design and defines organizational and departmental KPIs. Work collaboratively with business partners to facilitate efficient effective ways to collect, maintain, and report information.

Establish metrics that ensure necessary processes are in place and being followed to capture required data and to provide reporting capabilities at an organizational, departmental and project level. Provide insight analysis, metric tracking and reporting.

Make recommendations to Goodwill management based upon data analysis. Use descriptive analytics to interpret past data and find trends. Use predictive analytics to make a detailed forecast on business strategies of Goodwill Industries.

Manage, guide and build day-to-day analytics processes including activities such as data identification & collection, analytics design, marketing mix model development, implementation & maintenance, interpretation of findings, and coordination with stakeholders.

Lead data driven efforts in delivering improvements in decision-making and business strategies via advanced data analysis.

Continually broaden and strengthen knowledge of analytical methods, vendors and tools.

The successful candidate will possess a Bachelor’s degree in computer science, statistics, and business intelligence (a graduate level degree in noted fields is preferred) long with the following competencies, knowledge and skills:

Minimum of 3 years of work experience in business/data analysis, information technology, or operations management required.

Admissions/Enrollment or Higher Ed experience highly valued.

Deep experience with database management preferred; strong MS Office skills required.

Experience in Google Analytics and related products. Crystal Reports preferred.

Experience using Salesforce or a similar CRM tool preferred.

Extensive experience querying and analyzing data using statistical software packages, Microsoft Office, in particular Excel, SAS, SPSS, STATS or Access. Crystal Reports preferred.

Experience with complex reporting and data modelling in Microsoft Excel and related products.

Experiences with SQL and database access.

Strong understanding of financial statements.

Strong project management, written communication, interpersonal and team skills are essential.

A self-starter mentality that possesses critical thinking capabilities, intellectual curiosity and creative problem solving skills.

Demonstrated ability to collaborate in a highly matrixed environment, influence without authority, stand out as a successful, objective and strategic thought partner.

Demonstrated ability to manage multiple responsibilities simultaneously in a fast- paced environment, to ask the right questions to conduct analysis and require little supervision and oversight.

Excellent teamwork skills with a service-oriented attitude.

Self-motivated to grow team and one’s own skills.

Takes initiative, inquisitive, curious and a creative thinker.

Experience managing/supervising others