Senior Analyst - Claim Operations

• Professionals in this group focus on processing insurance claims.
• They validate members, provider and other claims information.
• Professionals determine accurate payment criteria for clearing pending claims based on defined policy and procedure.
• They maintain productivity goals, quality standards and aging timeframes and scrutinize medical claim documents and settlements.
• They are involved in settlement of disputes and preparing case recovery through negotiations with the third party and providers.
• Incumbents at this level are specialist Para-Professional with broad/ advanced knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education.
• They have broad experience but may not have a professional qualification.
• They work under limited supervision for non-routine situations and are responsible for leading daily operations.
• They deal with problems that are typically difficult and non-routine but not complex.
• They train, delegate and review work of lower level employees.

• Typically requires a High School education or equivalent and minimum of 6 years of experience.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level, these benefits may improve:

• Medical Insurance and Parental Medical Insurance
• Accidental Insurance and Life Insurance
• Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
• Flexi Benefits Plan – Tax Savings Plans
• Educational expense reimbursement
• Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day