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Manage end-to-end billing activities across both SaaS subscription contracts and Professional Services engagements, including milestone-based, fixed-fee, T&M, and project-based invoicing
Review customer contracts, Statements of Work (SOWs), Change Orders, and Amendments to ensure accurate billing setup and execution.
Act as first POC for assigned customers on billing and collections matters; manage escalations with professionalism.
Partner with Sales, Revenue Operations, Deal Desk, and Order Management to resolve disputes, credit notes, and billing complexities.
Own collections performance for assigned customer portfolio, proactively driving recovery of overdue balances, dispute resolution, payment plan negotiations, and reduction of DSO.
Conduct regular collection review calls with customers and internal stakeholders to drive timely cash realization.
Support month-end close activities including AR reconciliations, unapplied cash analysis, billing accruals/Uninvoiced AR, reserve calculations, and variance explanations.
Demonstrate strong understanding of accounting fundamentals, including AR, deferred revenue, bad debt reserves, credit memo accounting, and general ledger impacts.
Maintain audit-ready reconciliations and supporting schedules. Partner with the Revenue Accounting team to understand billing and revenue impacts, ensuring accurate contract execution and compliance with revenue recognition requirements.
Prepare accurate monthly reporting packs and dashboards on collections, DSO, aging, reserves, and disputes.
Support the Manager in developing cash collection forecasts, applying both data analysis and business judgment.
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Track variances between forecasts and actuals, providing insights and root-cause analysis.
Prepare audit schedules and coordinate responses for statutory, internal, and SOX audits.
Ensure compliance with accounting standards, controls, and company policies.
Collaborate closely with Revenue, Deal Desk, Sales, and Order Management to ensure contracts flow seamlessly into billing and collections.
Suggest and implement automation and AI-led enhancements in billing, reporting, and collections tracking.
Proactively identify process inefficiencies and propose improvements for accuracy and scalability.
Mentor junior Analysts, acting as the technical guide within the team.
CA Inter / MBA (Finance) / Commerce Post- Graduate with strong accounting knowledge.
7-10 years of experience in Billing, Collections, AR Accounting, or Order-to-Cash operations in SaaS, technology, or enterprise B2B environments.
Who we a re: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.
Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter.
Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.
AI-powered contract lifecycle management software company serving enterprises with contract intelligence and automation.
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Senior · 7+ years experience
Hybrid
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