Senior Advisory Software Engineer

The Job

Responsibilities

• Evaluate the architecture of critical production systems across AWS and on-premises data centers, identifying single points of failure, capacity risks, and resilience gaps.
• Assess and validate redundancy, high-availability, and disaster-recovery (DR) mechanisms – including failover, backup/restore, RTO/RPO adherence, and multi-AZ/region posture – and drive remediation of gaps.
• Design and lead chaos engineering and game-day exercises to proactively surface failure modes, and turn findings into hardening actions.
• Provide deep architectural guidance on AWS services, EKS/Kubernetes and container platforms, networking, and database reliability (HA, replication, backup/recovery, performance).
• Review, standardize, and elevate runbooks and operational procedures so that response is fast, consistent, and safe.
• Ask the right questions and prompt effective investigations – steering incident response and problem management toward true root cause rather than symptoms.
• Lead and contribute to blameless post-incident reviews (PIR) and root cause analysis (RCA), and ensure incidents result in permanent, systemic fixes – not recurring workarounds.
• Champion observability best practices across New Relic, Grafana, LogicMonitor, Site24x7, and CloudWatch to improve signal quality, alerting, and mean-time-to-detect/resolve.
• Advise leadership on reliability strategy, risk posture, and the resilience roadmap; mentor SRE and engineering team members and raise the overall technical bar.
• Drive automation of operational and remediation tasks (IaC, scripting, JSM automation) to eliminate manual effort and reduce human error.

Required Skills

• 8–13 years of hands-on experience in infrastructure, cloud architecture, and/or SRE, including a proven track record as a Technical/Cloud Architect designing and operating large-scale, mission-critical AWS production systems.
• Deep expertise across the AWS platform and the Well-Architected Framework — compute (EC2, Lambda, ECS, EKS, Fargate), networking (VPC, Transit Gateway, Route 53, ELB, CloudFront, Direct Connect), storage (S3, EBS), and IAM/security (KMS, Guard Duty).
• Strong command of AWS Regions and Availability Zones, with the ability to architect multi-AZ and multi-Region topologies for fault isolation and high availability.
• Proven ability to design and validate Disaster Recovery strategies — Backup & Restore, Pilot Light, Warm Standby, and Multi-Site Active/Active — mapped to defined RTO/RPO targets, including failover, cross-Region replication, and DR drills.
• Solid experience assessing redundancy, high availability, and single points of failure, and engineering self-healing and graceful degradation into production systems.
• Strong experience with containers and orchestration — Docker and Kubernetes, ideally Amazon EKS — including production operations and troubleshooting.
• Solid database reliability experience — HA/replication, backup and recovery, and performance considerations across relational and/or NoSQL engines (RDS, Aurora, DynamoDB).
• Practical experience with chaos engineering / resilience testing (e.g., AWS Fault Injection Service) and failure-mode analysis.
• Hands-on with observability and monitoring tooling (e.g., New Relic, Grafana, Prometheus, LogicMonitor, CloudWatch) and with ITSM platforms (JIRA/JSM).
• Automation and infrastructure-as-code skills (e.g., Terraform, Ansible, CloudFormation) and scripting (Python, Bash, PowerShell), with exposure to CI/CD pipelines for infrastructure delivery.
• Excellent analytical and investigative skills — the ability to ask incisive questions, drive to true root cause, and communicate findings clearly to both engineers and leadership.

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