Senior Advisory Software Engineer

Education: B.E./B.Tech/MCA or equivalent in Computer Science, Engineering, or a related field. 8–13 years of progressive experience in data center infrastructure, virtualization, and hyperconverged platforms, including significant time operating large-scale, mission-critical on-premises environments. Excellent interpersonal, written, and verbal communication skills in English. Self-motivated and able to prioritize and drive outcomes independently across multiple stakeholders. Relevant certifications (e.g., Nutanix NCP/NCM, VMware VCP/VCAP – DCV or NV, ITIL) are a strong plus.

Operate as a senior data center and virtualization architect within the Enterprise Operations Center (EOC), a 24/7 corporate IT operations and security function responsible for the availability, performance, and resilience of production services running across on-premises data centers (KDC, PDC, MDC) and AWS Cloud. You will independently evaluate the architecture of the on-premises estate – Nutanix hyperconverged clusters, VMware vSphere/ESXi hosts, and NSX network-security fabric – expose single points of failure, and validate that redundancy and DR mechanisms actually work as designed, not just on paper.

You will design and lead DR tests and failover exercises, mature the team's reliability practices, review and elevate runbooks, and set the standard for high-quality post-mortems and permanent remediation. Working alongside SRE, network, and cloud teams, you will ask the incisive questions that steer investigations to true root cause and ensure fixes are architectural rather than temporary. You will advise leadership on infrastructure risk and roadmap, and help embed observability, automation, and resilience-by-design across the estate (New Relic, Grafana, LogicMonitor, Site24x7, CloudWatch; ITSM via JIRA/JSM).

Exposure to AWS Cloud – core compute, networking, storage, and hybrid connectivity between on-premises and cloud (secondary to the on-prem focus of this role).

Experience with containers and orchestration (Docker, Kubernetes) and hybrid platform integration.

Nutanix (NCP/NCM) and VMware (VCP/VCAP – DCV or NV) certifications, or equivalent.

Experience defining and running formal DR programs and enterprise resilience frameworks.

Exposure to security tooling and practices (e.g., CrowdStrike, Zscaler, CyberArk) in a hybrid environment.

Experience with AI-driven operations (AIOps) – alert correlation, anomaly detection, and AI-assisted PIR/RCA workflows.

Experience mentoring engineers and influencing architecture across multiple teams.

Automation and scripting skills (e.g., PowerShell/PowerCLI, Python, Ansible) for infrastructure operations and remediation.

Hands-on with observability and monitoring tooling (e.g., LogicMonitor, New Relic, Grafana, Site24x7) and with ITSM platforms (JIRA/JSM).

Primarily a senior advisory/architecture role, with participation in a rotational on-call escalation model for major incidents.

Weekend and public-holiday on-call escalation support as required.

Pitney Bowes (NYSE: PBI) is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90 percent of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on Pitney Bowes to remove the complexity of sending mail and parcels. For additional information visit Pitney Bowes at www.pitneybowes.com .

• Provide the will: opportunity to grow and develop your career • Offer an inclusive environment that encourages diverse perspectives and ideas • Deliver challenging and unique opportunities to contribute to the success of a transforming organization • Offer comprehensive benefits globally ( PB Benefits and Wellbeing Programs )

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace. All interested individuals must apply online.