Senior Administrator

Salary and contract

• Salary is up to £31,000 per annum, dependent upon experience.
• The contract is permanent and full time.

Location and clearance

• The role is based at Gatwick, with two days of office attendance required.
• The position requires BPSS security clearance and the right to work in the UK for meaningful checks.

The role

Core accountabilities

• Maintain resource records and manage recruitment pipeline activities, including assessment centres, interviews, and onboarding.
• Review operating instructions and procedures, manage colleague databases, and support workforce planning.
• Produce monthly reports, metrics, dashboards, and management information for leadership and internal customers.
• Prepare and coordinate meetings, including agendas, actions, slides, attendees, and logistics.
• Support special projects, stakeholder events, operational activities, and ad hoc business needs.
• Maintain databases, systems, electronic files, and regulatory records accurately.
• Train, mentor, and oversee Shared Service Centre Business Support Officers.

About you

• Experienced administrator with strong research, information management, organisation, and prioritisation skills.
• GCSE or higher standard in English and Maths, with excellent Microsoft Office and Excel skills.
• Strong written and verbal communication, accuracy, discretion, diplomacy, and judgement.
• Able to work under pressure, handle challenging stakeholders, and contribute effectively in a small team.
• Aviation interest or experience, HR experience, and customer service experience are advantageous.

About the CAA