Senior Account Executive

While performing the duties of this Job, the employee is regularly required to sit; use hands to type, handle, or feel and talk or hear

Specific vision abilities required by this job include close vision

Ability to occasionally lift/move up to 25 pounds

Individuals with a disability who are otherwise able to perform the essential functions of the job may request reasonable accommodation through the Human Resources department.

Other physical activities may be required to support business operations.

Bachelor’s degree in Business, Marketing or a related field or equivalent combination of education and experience required

5 years of experience in account management, client success, or strategic relationship management required, preferably in a SaaS, fintech environment

Experience leading cross-functional initiatives and collaborating with internal teams (e.g., Product, Operations, Sales) to deliver client value required.

Experience managing executive-level client relationships and driving client growth through upsell and expansion strategies required.

Less than 25% - Up to 65 work days of travel per year for a full time employee

Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base — and as a 100% cloud-native company, we're purpose-built to unlock the full advantages of the cloud for financial institutions and their users.

At Lumin, we thrive on curiosity and innovation. Our culture is built on trust in our expertise and decisions, respect for diverse perspectives and talents, and boldness in pursuing new ideas. These values shape a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered every day. We encourage our team to explore, experiment, and challenge the status quo — because continuous improvement isn't just a goal, it's how we operate.