Security Supervisor | vocoTM Amritsar

At voco®, we’ve created a hotel brand that gives people a different choice.

Hotels to count on but different enough to be fun.

Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing.

Our new family of hotels are connected by their own sense of style and individual character – and that’s something we make the most of.

Finding the perfect mix of reliability and new experiences.

Because we believe that when you respect individuality life gets interesting.

To oversee all daily duty locations and responsibilities of Security Associates.

Coordinate a smooth daily operation as per the department standard and Managers direction, ensuring effective communication and information exchange between the management and security staff.

To ensure all Security Associates are aware of and adhering to the company Policies and Procedures.

Conducts an effective shift hand over, including briefing all staff of relevant events and information, taking possession of departmental property and responsibility for their safekeeping

Initiates investigation of crimes committed against property and persons, writes incident and accident reports, monitors investigations to their timely conclusion and ensures appropriate follow-up with guests, visitors, employees, reports and documenting contacts.

Be correct, secure and courteous in handling any disciplinary or criminal case.

Observe and report all identified violations of company Policies and Procedures, suspicious activities and criminal acts to Company Management.

Responsible for the security of the Hotel's assets including but not limited to guests, colleagues, contractors and visitors.

Observe and report to company management all identified security hazards.

Maintain a high level of discipline & punctuality along with regular attendance as required by the standards.

Record all observed incidents on a daily log of incidents and submit same to Company Management.

Conduct locker checks in line with Human Resources when requested

Coordinate functions with other security staff or external agencies such as Police, Civil Defence and other government departments, promoting good will with them.

Be alert for any unusual packages, guests or vehicles, taking appropriate action if located.

Be thoroughly familiar of the property layout, design, entry and exit points.

Ensure that the Security Control Room and Fire Control Rooms are never left unattended.