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Security Officer

Anchor Group Services

Liverpool, GBR

Full-time

Entry

Onsite

GBP 12.71-12.71 hourly / hour

Discovered Yesterday

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Location

Tobacco Warehouse - Stanley Dock, Regent Road, Liverpool, Merseyside, L3 0AN
Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at Tobacco Warehouse in Liverpool City Centre.

This role is ideal for a motivated individual who takes pride in delivering outstanding security services while maintaining a safe, secure, clean, and welcoming environment for all visitors, contractors, tenants, and staff.

As a Security Officer, you will be responsible for protecting the client's people, property, and assets through a combination of regular patrols, vigilant monitoring, incident response, and exceptional customer service. You will act as a key point of contact on site, dealing confidently and professionally with a range of situations while ensuring compliance with site procedures. In addition to core security responsibilities, you will also be required to carry out basic cleaning duties as needed to help maintain high presentation standards and ensure the site remains safe, tidy, and operational at all times.

The successful candidate must have a valid SIA Licence as a minimum. You will be required to provide a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times.

Duties include

Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
Completing reports by recording observations, information, occurrences, and surveillance activities
Maintaining organisation's stability and reputation by complying with legal requirements
Contributing to team effort by accomplishing related results as needed
Acting as a first line support to customers and visitors to site, providing a professional and friendly service
Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
Carrying out basic cleaning duties as required to maintain a safe, clean, and presentable environment within designated areas
Maintaining professional conduct at all times
Carry out basic cleaning duties as required, including maintaining corridors, entrances, and other designated areas to ensure a safe, clean, and presentable environment.

Requirements

Full 5-year employment checkable history
Valid frontline SIA licence DS or SG
Customer Service experience and confidence to handle conflict in a correct manner
Flexible to meet the job requirements
Excellent communication skills both written and verbal
Smart appearance and be well-groomed
Reliable and punctual
High level of enthusiasm and passion
Ability to work in a fast-moving environment

Benefits

Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
Access to SIA and First Aid training at discounted rates, with financial support available
Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
Stream - access to pay as you earn it
Cycle to Work Scheme Available
Full uniform provided
Free Employee Assistance Programme 24/7 including access to counselling
Hospital Saturday Fund
Reward and Recognition awards
What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Other companies may call this role: Security Specialist, Security Operative, Patrol Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA Security Officer
Within commuting distance of: Birkenhead, Chester, Ellesmere Port, Wallasey, Bebington, Widnes, Runcorn, Prescot, Kirkby, Maghull, Crosby, Warrington, St Helens

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