Security Manager

Role Overview

Security Operations

• Plan, implement, and monitor hotel security policies, procedures, and operational standards.
• Supervise patrols, access control, CCTV monitoring, incident reporting, and loss prevention.
• Control back-of-house access for contractors, suppliers, and visitors and manage visitor passes.
• Maintain confidentiality of security records and investigations.
• Review daily security logbooks and reports and escalate critical issues.

Emergency and Fire Safety

• Ensure readiness for emergency situations under hotel procedures.
• Coordinate inspections and preventive maintenance of safety and firefighting equipment with Engineering.
• Update emergency manuals, fire and safety procedures, and crisis management plans.
• Conduct fire drills, evacuation exercises, and emergency simulations.

Training and Coordination

• Maintain relationships with police, fire brigade, and relevant authorities.
• Train employees on basic security awareness and emergency responsibilities.
• Train security team members in fire prevention, life-saving, crime scene preservation, crisis response, report writing, guest interaction, psychology, and public relations.
• Coordinate continuous technical and skills training with Human Resources and Learning and Development.

Professional Qualities

• Attention to detail, reliability, strong work ethic, ability to follow instructions, initiative, creativity, and passion for food are listed in the source description.

Compliance and Improvement

• Ensure compliance with the Integrated Management System, including quality, environmental, occupational health and safety, food safety, and customer complaint handling.
• Participate in risk management, environmental protection, energy and water saving, and continuous improvement programs.

About Banyan Tree Doha