Section Coordinator

Maintain and update procurement and business systems, including Jaggaer and related applications.

Process and coordinate system support requests and tickets.

Configure system and user settings.

Support system testing for releases and enhancements.

Assist with troubleshooting processing errors.

Maintain business process documentation.

Serve as a primary point of contact for department inquiries.

Research and resolve routine to moderately complex issues.

Coordinate communication between users, technical teams, and vendors.

Develop newsletters, agendas, and informational resources.

Coordinate training programs and workshops.

Monitor compliance with required training programs.

Develop and maintain training guides, website content, and knowledge resources.

Support departmental projects, implementations, and process improvements.

Serve on committees and workgroups.

Support administration of SharePoint, Smartsheet, TDX, and related tools.