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Key skills for this role
Roles and Responsibilities
• Provide comprehensive secretarial and administrative support to the Head of Department (HOD) and departmental team to ensure smooth daily operations.
• Manage calendars, schedule meetings, prepare agendas, record meeting minutes, and maintain accurate records and action trackers.
• Develop, maintain, and administer document control systems, ensuring proper filing, tracking, and retrieval of departmental records.
• Perform administrative duties including data entry, correspondence management, document preparation, printing, scanning, and filing.
• Coordinate travel arrangements, including flight bookings, hotel reservations, visa processing, and travel expense claims.
• Raise and monitor purchase requisitions for departmental requirements and ensure timely processing of administrative purchases.
• Monitor and maintain departmental stationery, office supplies, and inventory to support uninterrupted operations.
• Support departmental staff with day-to-day administrative activities and assist in the execution of special projects and ad hoc assignments.
• Organize employee engagement activities such as birthdays, recognition programs, onboarding events, work anniversaries, and farewell gatherings.
• Ensure confidentiality, professionalism, and effective communication while liaising with internal and external stakeholders.
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