Secretary / Administrative Assistant
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Key skills for this role
About the Role
Lumenora General Trading LLC is seeking a proactive Secretary / Administrative Assistant to manage incoming calls, client inquiries, and coordinate with internal teams. The role requires strong communication and organizational skills, with fluency in English and proficiency in MS Office.
Key Skills for This Role
Responsibilities
- Manage incoming calls and act as first point of contact for clients
- Record client enquiries and coordinate with internal team for quotations
- Follow up with clients after quotation submission until order confirmation
- Maintain and organize company records, documents, and client data
- Coordinate with PRO for documentation and government related processes
- Schedule meetings and support management with day to day operations
- Assist across departments including sales, HR, and finance when required
Requirements
- Fluent in English (mandatory)
- Strong communication and follow up skills
- Highly organized with ability to manage multiple tasks
- Prior experience in administrative or coordination roles preferred
- Comfortable handling clients over phone and email
- Proficient in MS Office and basic business tools
- Must be currently based in Dubai
Full Job Posting
Company Description
- Lumenora General Trading L.L.C. is a growing lighting and infrastructure solutions provider in the UAE, operating as a dedicated sales and operations office supporting our manufacturing facility in Kuwait.
Key Responsibilities
- Manage incoming calls and act as the first point of contact for clients
- Record client enquiries clearly and coordinate with the internal team for quotations
- Follow up with clients after quotation submission until order confirmation (Job in Hand)
- Maintain and organize company records, documents, and client data
- Coordinate with PRO for documentation and government related processes
- Schedule meetings and support management with day to day operations
- Assist across departments including sales, HR, and finance when required
Requirements
- Fluent in English (mandatory); Arabic is an advantage
- Strong communication and follow up skills (very important)
- Highly organized with the ability to manage multiple tasks
- Prior experience in administrative or coordination roles preferred
- Comfortable handling clients over phone and email
- Proficient in MS Office and basic business tools
- Must be currently based in Dubai
What We’re Looking For
- Someone proactive — not just taking notes, but following up and closing loops
- Strong sense of responsibility and ownership
- Ability to handle client communication professionally and confidently
We Offer
- Salary: AED 3,000 – AED 4,000 (based on experience)
- 5 working days per week
- Opportunity to grow within a structured and expanding organization
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