Scale Clerk Operator

A scale operator in an aggregate environment is responsible for accurately weighing materials entering and exiting a site, recording the information, and maintaining accurate records. This role requires strong attention to detail, computer proficiency, and the ability to communicate effectively with drivers and other team members. Essential Functions • Accurately weighing trucks and materials using computerized scales, recording gross and net weights, and verifying load information. • Maintaining detailed records of all transactions, including truck details, material types, and weights, often using specialized software. • Providing excellent customer service to drivers and other visitors, answering questions, and ensuring a positive experience. • Communicating with other departments (e.g., dispatch, operations) via radio or other means to coordinate material movement and ensure efficient operations. • Ensuring the safety of the scale house and surrounding area, maintaining a clean and organized workspace, and adhering to company safety protocols. • Performing general administrative tasks, balancing daily receipts, and assisting with other duties as needed. • Working with the Sales Team on pending and on-going projects. • Works closely with sales and dispatch to enhance our service to customers and to maximize job site trucking efficiency, including standby mitigation. Critical Competencies • Adaptability - Adapts to new conditions, is flexible and open-minded when facing challenges, and maintains high performance during change. • Attention to Detail - Ability to thoroughly and accurately complete tasks; meticulous and precise when handling information, and is critical in ensuring the quality, accuracy, and integrity of the results. • Analytical Thinking - Ability to break down complex problems, situations, in order to understand underlying patterns, identify key issues; examine information logically, question assumptions, and draw conclusions based on evidence. • Customer Service - Understands, anticipates, and meets customer needs while ensuring a positive experience and building long-term relationships. • Product Knowledge - Understands and can explain succinctly VMC products and/or services including their composition, features, benefits, and limitations. • Reliability and Punctuality - Dependable and consistent in meeting work expectations and deadlines. Demonstrates commitment and follow-through, with reliable performance and attendance.