SAP Vehicle Sales & Service Consultant
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Key skills for this role
About the Role
TGC Consulting seeks an experienced SAP Vehicle Sales & Service Consultant to support a leading automotive organization in Abu Dhabi. The role involves managing vehicle sales processes, after-sales service operations, and providing SAP end-user support.
Key Skills for This Role
Responsibilities
- Support the complete vehicle sales process within SAP, from quotation to invoicing
- Manage and maintain Vehicle Master Data, pricing, accessories, and sales bundles
- Support after sales service operations, including service orders, job cards, technician time entry, and billing
- Monitor workshop scheduling, technician allocation, and capacity utilization
- Track and manage customer complaints through to resolution
- Provide SAP end user support, troubleshooting, and training
- Assist in preparing SOPs, user manuals, and process documentation
- Work closely with Sales, Service, and Workshop teams to improve business processes
Requirements
- Experience working with SAP Automotive workflows and Vehicle Master Data
- Strong understanding of vehicle sales, workshop operations, service management, and warranty processes
- Experience providing SAP functional support to business users
- Previous experience within an automotive dealership, distributor, or automotive business environment is highly preferred
- Strong communication, documentation, and stakeholder management skills
Full Job Posting
Position Overview
- We are currently seeking an experienced SAP Vehicle Sales & Service Consultant to support a leading automotive organization in Abu Dhabi.
Key Responsibilities
- Support the complete vehicle sales process within SAP, from quotation to invoicing.
- Manage and maintain Vehicle Master Data, pricing, accessories, and sales bundles.
- Support after sales service operations, including service orders, job cards, technician time entry, and billing.
- Monitor workshop scheduling, technician allocation, and capacity utilization.
- Track and manage customer complaints through to resolution.
- Provide SAP end user support, troubleshooting, and training.
- Assist in preparing SOPs, user manuals, and process documentation.
- Work closely with Sales, Service, and Workshop teams to improve business processes.
Requirements
- Experience working with SAP Automotive workflows and Vehicle Master Data.
- Strong understanding of vehicle sales, workshop operations, service management, and warranty processes.
- Experience providing SAP functional support to business users.
- Previous experience within an automotive dealership, distributor, or automotive business environment is highly preferred.
- Strong communication, documentation, and stakeholder management skills.
Preferred Experience
- SAP Automotive
- SAP SD
- Vehicle Sales & Service Operations
- Workshop Management
- Master Data Management
- End User Training & Support
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