Sales Account Manager - UAE National

Overview

Sales Account Manager

Key Responsibilities

• **Lead a strategic portfolio**
• of assigned accounts to ensure high levels of customer satisfaction, retention, and long-term growth.
• **Develop deep, consultative relationships**
• with key stakeholders and decision-makers within higher education institutions.
• **Actively prospect and acquire new customers**
• across the higher education and research segments to build a healthy sales pipeline.
• **Identify and execute upsell, cross-sell, and renewal opportunities**
• by matching client needs with our suite of solutions.
• **Position our digital solutions**
• as a trusted partner in transformation and learner experiences.
• **Coordinate with internal technical and delivery teams**
• to fulfill client requirements while maintaining accurate CRM records for forecasting.

Required Skills & Experience

• **Sales Excellence:**
• Proven track record of exceeding targets and negotiating/closing complex sales deals.
• **Relationship Management:**
• Demonstrated ability to build and maintain consultative relationships with senior decision-makers.
• **Strategic Growth:**
• Experience in managing a portfolio for long-term growth and identifying new business opportunities.
• **Experience (Expats):**
• Minimum of 7 years in a professional sales role.
• **Experience (UAE Nationals):**
• Minimum of 3–5 years in a sales or customer service role.
• **Communication:**
• Exceptional interpersonal skills and the ability to work effectively in collaborative team environments.

Qualifications

• **Bachelor’s degree**
• in Business Administration or a related field.