Salesforce AI Product Manager (Agentforce) - Abu Dhabi
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Role Overview
A leading organization based in Abu Dhabi is looking for an experienced Salesforce AI Product Manager to lead the discovery, definition, and delivery of an enterprise-scale Salesforce Agentforce program.
This is an exciting opportunity to shape the future of AI within a large, complex organization, identifying high-value use cases and driving the implementation of Salesforce's latest AI capabilities.
The initial engagement is expected to be 6–12 months, with strong potential for extension as additional AI initiatives are identified and delivered.
Working closely with business stakeholders, architects, Salesforce specialists, and AI teams, you will own the product vision and roadmap for Agentforce, ensuring AI solutions deliver measurable business value while remaining scalable, secure, and aligned to enterprise governance.
Key Skills for This Role
Full Job Posting
Role Description
A leading organization based in Abu Dhabi is looking for an experienced Salesforce AI Product Manager to lead the discovery, definition, and delivery of an enterprise-scale Salesforce Agentforce program.
This is an exciting opportunity to shape the future of AI within a large, complex organization, identifying high-value use cases and driving the implementation of Salesforce's latest AI capabilities.
The initial engagement is expected to be 6–12 months, with strong potential for extension as additional AI initiatives are identified and delivered.
Working closely with business stakeholders, architects, Salesforce specialists, and AI teams, you will own the product vision and roadmap for Agentforce, ensuring AI solutions deliver measurable business value while remaining scalable, secure, and aligned to enterprise governance.
Key Responsibilities
- Define and own the product vision, roadmap, and backlog for Salesforce AI and Agentforce initiatives.
- Lead discovery workshops to identify and prioritize high-value AI use cases across the business.
- Translate business problems into AI-enabled product capabilities and user journeys.
- Work closely with Salesforce architects and engineering teams to deliver Agentforce solutions using Agile methodologies.
- Define MVPs, product increments, and success metrics for AI initiatives.
- Prioritize features based on business value, technical complexity, and customer impact.
- Collaborate with executive stakeholders to gain alignment on product strategy and roadmap.
- Ensure AI products meet governance, security, compliance, and responsible AI standards.
- Measure adoption, business outcomes, and ROI, using data to continuously improve products.
- Act as the primary product owner throughout the lifecycle from discovery through to production rollout.
Required Experience
- Proven experience working as a Product Manager or Senior Product Owner within Salesforce environments.
- Strong hands-on experience delivering Salesforce AI / Agentforce solutions.
- Experience defining AI product strategy, roadmaps, and backlogs.
- Strong understanding of Salesforce ecosystem including Service Cloud, Sales Cloud, and Salesforce AI capabilities.
- Experience identifying automation opportunities and transforming business processes through AI.
- Ability to translate complex business requirements into clear product features and user stories.
- Experience leading workshops with senior business stakeholders.
- Strong Agile delivery experience working alongside engineering, architecture, and UX teams.
- Excellent communication and stakeholder management skills.
- Experience working on large-scale enterprise transformation programs.
- Salesforce certifications (Administrator, AI Associate, Product-related or Consultant certifications).
- Experience with Einstein AI, Prompt Builder, Data Cloud, and Salesforce ecosystem products.
Desirable Experience
- Experience within Energy, Utilities, Government, or other large enterprise organizations.
- Familiarity with AI metrics, adoption measurement, and value realization.
- Understanding of AI governance, responsible AI, and enterprise AI adoption.
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