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indeed

Salesforce Administrator

Elysian
Dubai, UAE
Mid
4 days ago
Salesforce AdministrationSalesforce ReportingWorkflow AutomationData AnalysisProblem SolvingCommunication
Free

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Salesforce AdministrationSalesforce ReportingWorkflow Automation
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The Role

  • At Elysian Real Estate, we're looking for a proactive and detail oriented CRM Specialist to take ownership of our Salesforce platform and help drive operational excellence across the business.
  • This is an exciting opportunity for someone who enjoys combining technical expertise with process improvement, ensuring our CRM is optimised, user friendly, and supports the success of our sales teams.

Key Responsibilities

  • Manage the day to day administration of Salesforce CRM.
  • Configure users, profiles, permissions and system settings.
  • Build and maintain reports, dashboards and data insights for management.
  • Ensure CRM data accuracy through regular audits, cleansing and maintenance.
  • Create and optimise workflows, automations and business processes.
  • Support sales, leasing and management teams with CRM queries and troubleshooting.
  • Work closely with department heads to identify opportunities for process improvements.
  • Assist with system enhancements, testing and implementation of new Salesforce features.
  • Produce documentation and deliver user training where required.
  • Monitor system performance and recommend improvements to maximise efficiency.
  • Liaise with third party vendors and technical partners when necessary.

Requirements

  • 2 5 years' experience administering Salesforce CRM.
  • Strong understanding of Salesforce functionality, reporting and automation tools.
  • Experience building dashboards, reports and workflows.
  • Excellent analytical and problem solving skills.
  • Strong attention to detail and data accuracy.
  • Comfortable working with multiple stakeholders across different departments.
  • Excellent communication skills in English.
  • Salesforce Administrator Certification is highly advantageous.
  • Experience within real estate or a sales driven environment would be beneficial.

About the company

  • Established in Dubai since 2006, Elysian Real Estate is one of the UAE's most recognised real estate brokerages.
  • We are a top tier broker in the Middle East and have access to the widest selection of international properties in the region.
  • Winners of multiple awards including Top 3 Agencies by Dubai Land Department & RERA, Property Finder Customer Choice award, and Forbes Middle East Top 10 Real Estate Companies.

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