indeed
CRM Specialist
Elysian
Dubai, UAE
Full Time
Mid
Onsite
6 days ago
Salesforce CRMSalesforce AdministrationReportingDashboard CreationWorkflow AutomationData Analysis
Free
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Salesforce CRMSalesforce AdministrationReporting
About the Role
Elysian Real Estate is seeking a proactive CRM Specialist to manage and optimize their Salesforce platform. The role involves day-to-day administration, reporting, workflow automation, and user support to drive operational excellence.
Key Skills for This Role
Salesforce CRMSalesforce AdministrationReportingDashboard CreationWorkflow AutomationData Analysis
Responsibilities
- Manage day to day administration of Salesforce CRM
- Configure users, profiles, permissions, and system settings
- Build and maintain reports, dashboards, and data insights for management
- Ensure CRM data accuracy through regular audits, cleansing, and maintenance
- Create and optimize workflows, automations, and business processes
- Support sales, leasing, and management teams with CRM queries and troubleshooting
- Work with department heads to identify opportunities for process improvements
- Assist with system enhancements, testing, and implementation of new Salesforce features
- Produce documentation and deliver user training
- Monitor system performance and recommend improvements
- Liaise with third party vendors and technical partners when necessary
Requirements
- 2 5 years of experience administering Salesforce CRM
- Strong understanding of Salesforce functionality, reporting, and automation tools
- Experience building dashboards, reports, and workflows
- Excellent analytical and problem solving skills
- Strong attention to detail and data accuracy
- Excellent communication skills in English
- Salesforce Administrator Certification is highly advantageous
- Experience within real estate or a sales driven environment would be beneficial
Full Job Posting
The Role
- Join Elysian Real Estate as a proactive and detail oriented CRM Specialist to take ownership of our Salesforce platform and drive operational excellence.
- This is an exciting opportunity for someone who enjoys combining technical expertise with process improvement.
Key Responsibilities
- Manage the day to day administration of Salesforce CRM.
- Configure users, profiles, permissions and system settings.
- Build and maintain reports, dashboards and data insights for management.
- Ensure CRM data accuracy through regular audits, cleansing and maintenance.
- Create and optimise workflows, automations and business processes.
- Support sales, leasing and management teams with CRM queries and troubleshooting.
- Work closely with department heads to identify opportunities for process improvements.
- Assist with system enhancements, testing and implementation of new Salesforce features.
- Produce documentation and deliver user training where required.
- Monitor system performance and recommend improvements to maximise efficiency.
- Liaise with third party vendors and technical partners when necessary.
Requirements
- 2 5 years' experience administering Salesforce CRM.
- Strong understanding of Salesforce functionality, reporting and automation tools.
- Experience building dashboards, reports and workflows.
- Excellent analytical and problem solving skills.
- Strong attention to detail and data accuracy.
- Comfortable working with multiple stakeholders across different departments.
- Excellent communication skills in English.
- Salesforce Administrator Certification is highly advantageous.
- Experience within real estate or a sales driven environment would be beneficial.
What We're Looking For
- We're looking for someone who takes ownership, enjoys improving systems, and genuinely wants to make the business operate more efficiently.
- You'll be someone who is organised, proactive, solutions focused, and comfortable working in a fast paced environment.
About the Company
- Established in Dubai since 2006, Elysian Real Estate is one of the UAE's most recognised real estate brokerages.
- We are a top tier broker in the Middle East with access to the widest selection of international properties.
- Winners of multiple awards including Top 3 Agencies by Dubai Land Department & RERA, Property Finder Customer Choice award, and Forbes Middle East Top 10 Real Estate Companies.
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