Sales & Support Engineer

Requirements

• 1.1. Degree or Diploma in Mechatronics Engineering, Robotics Engineering, Computer Science, IT, Electronics, Automation, or a related technical field.
• 1.2. Good understanding of robotics, software, computer hardware, networking, databases, and technical troubleshooting.
• 1.3. Knowledge of, Microsoft Office, IT hardware, and related technologies, with knowledge in Zoho CRM, Zoho Finance/Books, Zoho Desk, Zoho CRM Plus, or similar platforms considered an advantage.
• 1.4. Strong sales, customer service, communication, and interpersonal skills with professional phone, email, WhatsApp/chat, and face-to-face etiquette.
• 1.5. Ability to understand customer requirements, recommend suitable solutions, and confidently conduct robot demonstrations and presentations.
• 1.6. Strong attention to detail with the ability to multitask, prioritize responsibilities, maintain accurate records, meet deadlines, and provide timely reports and feedback.
• 1.7. This is a hybrid position involving work from home, office/showroom duties, customer-site support, rental deployments, events, and project locations. Must be willing to work flexible hours and locations and travel to customer or project sites for demonstrations, deployments, maintenance, and technical support.
• 1.9. A valid UAE driving licence would be an advantage. Residence Visa or Self Sponsor Visa is a must