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Sales & Stock Support
Chanel
Vancouver, CAN
Full-time
Entry · 1+ years experience
Onsite
CAD 55000-55000 yearly / year
Discovered 3 weeks ago
Free
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Location
- Vancouver Boutique (in Holt Renfrew)
- Reports to: Operations Manager
- Contract : Permanent, Full-Time
Your role @Chanel
- The Sales & Stock Support will support the sales team by supporting administrative and back of house duties, while maintaining the CHANEL standards of excellent customer service, personal presentation and teamwork at all times. This position will also have the opportunity to support with boutique openings. What impact you can create at Chanel:
CUSTOMER SERVICE & ADMINISTRATIVE
Establish and maintain strong client relationships in-person and on the phone by responding promptly and appropriately to all internal and external queries and ensuring that all clients are kept informed as appropriate
Provide the highest level of customer service to colleagues at all times, including prompt response to requests from Clients, Boutique Management and Head Office.
Assisting on the shop floor as needed, apply CHANEL standards of customer service including welcoming clients, presenting new collections, escorting clients to the door as appropriate
Communicate appropriately and effectively with colleagues and management within own and other Boutiques, as well as with CHANEL Head Office as required.
Prepare packaging and assist with gift wrapping parcels as needed
Accurately document messages and deliver to Fashion Advisors on a timely manner
Work effectively and efficiently within the team, ensuring memos and information notices are current and posted in each area and staff room
Ensure absolute confidentiality of the Company’s commercial activities and internal affairs at all times
BACK-OF-HOUSE
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