Sales & Stock Support

Establish and maintain strong client relationships in-person and on the phone by responding promptly and appropriately to all internal and external queries and ensuring that all clients are kept informed as appropriate

Provide the highest level of customer service to colleagues at all times, including prompt response to requests from Clients, Boutique Management and Head Office.

Assisting on the shop floor as needed, apply CHANEL standards of customer service including welcoming clients, presenting new collections, escorting clients to the door as appropriate

Communicate appropriately and effectively with colleagues and management within own and other Boutiques, as well as with CHANEL Head Office as required.

Prepare packaging and assist with gift wrapping parcels as needed

Accurately document messages and deliver to Fashion Advisors on a timely manner

Work effectively and efficiently within the team, ensuring memos and information notices are current and posted in each area and staff room

Ensure absolute confidentiality of the Company’s commercial activities and internal affairs at all times

Assist in inventory management (shipments, transfers, cycle counts consolidation, etc.)

Execute after-sales tasks

Ensure inventory integrity and organization at all times

Ensure that back-office areas are kept clean and tidy at all times

Ensuring Cash and Wrap stations are prepared and stocked Prepare packaging and assist with gift wrapping parcels as needed

Successful experience of at least 1-3 years in retail operations and/or stock experience.

Knowledge of shipping and receiving;

Customer service oriented;

Detail oriented; excellent organizational skills;

Excellent verbal and written communication skills;

Comfortable working with different departments and teams;

Fluent English, second language is a plus

A fast-paced work environment

Making a visible contribution to the success of a team

The opportunity to work with a fun, creative and passionate brand;

The opportunity to support and contribute to the back of house and support with boutique openings;

Competitive compensation: $56,500CAD per year

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing contribution to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.