Sales Solutions Engineer - EMEA

Advise customers on the best alignment of the Sonar solution with their favored deployment strategy

Troubleshoot and resolve technical problems encountered by prospective customers evaluating our products

Go beyond the sale to ensure successful product adoption and growth following purchase, working with our Customer Success and Support teams

Help existing customers understand the additional capabilities of advanced product editions

Provide technical enablement to channel partners to raise their level of service

Some practical experience in software development or DevOps engineering highly desirable

Familiarity of both local and cloud-based software deployment platforms and technologies, including Linux, Windows, Docker, Kubernetes, AWS, Azure

Passion for technology and successful customer outcomes

Ability to dive into complex technical problems, perform troubleshooting, develop solutions, and articulate them in verbal and written form

Proven ability to work in a team, receiving and giving feedback as well as sharing knowledge

A can-do attitude: challenging the status quo, leading and contributing to key improvements and innovations

Excellent presentation skills

Excellent English, verbal/written communication skills

Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!).

Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains.

We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely.

We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them.

As the leader in our field, our products and services are as strong as our internal team members.

We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization.

100% coverage of employee premiums through BUPA for medical, dental, and Employee Assistance Programs

Vision benefit through Sun Life which Includes an annual vision exam and vision hardware benefits

We encourage usage of our robust time-off allocations with 28 days of annual leave for our employees based out of our London hub, plus additional days based on seniority and circumstances.

Employer matching contribution pension scheme for up to 5%.

Commuting: Public transport reimbursement of 60% for annual subscription

Global workforce with employees in 20+ countries representing 35+ unique nationalities.

We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.