Sales Service Representative II (Consumer Fragrance)
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Key skills for this role
About the Role
IFF seeks a Sales Service Representative for its Dubai office to support the consumer fragrance division. The role involves building customer relationships, providing support, and coordinating projects.
Key Skills for This Role
Responsibilities
- Build customer relationships at relevant levels and provide customer support for issues with maximum efficiency and accuracy
- Demonstrate excellent organizational and project coordination skills, prioritizing tasks effectively and managing pressure to meet deadlines
- Make good decisions based upon a mixture of data, analysis, experiences, and people's opinion
- Solve situations with minimum noise and without damaging relationships; be diplomatic
- React well when exposed to new tasks that build new skills
- Provide assertive information briefly
- Use time effectively and efficiently, concentrating efforts on more important priorities
- Know how the organization works (who to go to within)
- Act with customers in mind, be customer oriented and responsive
- Relate well to all kinds of people, interact positively and work effectively with others through good verbal and non verbal communication, listening and assertiveness
- Ability to negotiate in tough situations, with both internal and external groups
Requirements
- University degree
- 2+ years of previous sales service and/or supply chain customer service experience
- Fluency in English and any local language relevant for the role
- Computing skills (Word, Excel, PowerPoint); SAP
- Financial skills (quotes/pricing/budgeting & forecasting processes)
- Excellent communication skills
- Open personality with an agile, flexible approach
- Passionate, persistent but above all a good listener
Full Job Posting
Job Summary
- Looking for a role that challenges you while making an impact on products people use every day?
- We are looking for a talented Sales Service Representative to be based here in our Dubai offices, UAE!
- IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences.
Where You'll Make a Difference
- Demonstrate excellent interpersonal skills by building customer relationships at relevant levels and providing customer support for issues with maximum efficiency and accuracy.
- Have excellent organizational and project coordination skills along with the ability to prioritize tasks effectively and manage pressure to meet deadlines.
- Make good decisions based upon a mixture of data, analysis, experiences & people's opinion.
- Solve situations with minimum noise and without damaging relationship; diplomatic.
- Ability to react well when exposure to new tasks that build new skills.
- Provide assertive information, briefly.
- Use time effectively and efficiently. Concentrates efforts on the more important priorities.
- Knows about how organization works (who to go to within).
- Acts with customers in mind, be customer oriented and responsive.
- Relates well to all kinds of people. Interact positively and work effectively with others through good verbal and non verbal communication, listening and assertiveness.
- Ability to negotiate in tough situations, with both internal and external groups.
What Makes You the Right Fit?
- Background/Academic Qualification: University degree.
- 2+ years Experience: Previous Sales Service and/or Supply Chain Customer Service Experience.
- Foreign Languages: English and any local language relevant for role.
- Computing skills (Word, Excel, PowerPoint); SAP.
- Financial Skills (quotes/ pricing/ budgeting & forecasting processes).
How Would You Stand Out?
- Excellent communication skills.
- Open personality with an agile, flexible approach.
- Passionate, persistent but above all a good listener.
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