Sales representative
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Petzone is seeking a Sales Representative to greet customers, assist with product selection, stock shelves, handle payments, and manage customer inquiries in a retail environment. Requires customer service and sales experience, bilingual skills, and attention to detail.
Key Skills for This Role
Responsibilities
- Greet customers entering the shop
- Assist shoppers to find goods and products
- Stock shelves with merchandise when needed
- Recommend, select and help locate the right merchandise
- Answer queries from customers
- Make suggestions and encourage purchase of products
- Report discrepancies and problems to the supervisor
- Provide information about warranties, specifications, care and maintenance
- Handle cash processing and card payments
- Deal with customer refunds and complaints
- Be involved in stock control and management
- Attach price tags to merchandise
Requirements
- Knowledge of customer service principles and processes
- Knowledge of sales principles
- Experience in a retail, customer service or sales environment
- Bilingual is a must
- Good communication skills
- Patience, adaptability, initiative, persuasiveness, stress tolerance, high energy level
Full Job Posting
Duties
- Greeting customers who enter the shop.
- Assisting shoppers to find the goods and products they are looking for.
- Stocking shelves with merchandise when needed.
- Recommend, select and help locate the right merchandise.
- Answering queries from customers.
- Make suggestions and encourage purchase of products.
- Reporting discrepancies and problems to the supervisor.
- Giving advice and guidance on product selection to customers.
- Provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.
- Having full knowledge about cash processing and card payments.
- Dealing with customer refunds when needed.
- Responsible dealing with customer complaints.
Required Skills
- Knowledge of customer service principles and processes.
- Knowledge of sales principles.
- Relevant product knowledge and training.
- Experience in a retail, customer service or sales environment.
- Basic business administration knowledge.
- Bilingual is a must.
- Good communication skills.
- Patience, adaptability, initiative, persuasiveness, stress tolerance, high energy level.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Petzone
Retail Sales Representative
Dubai, UAE
Petzone is hiring a Retail Sales Representative to greet pet parents, recommend products, and maintain store displays. The role requires knowledge of pet food ingredients and customer service skills. Pay is AED 4,000-6,0
Marketing Specialist
Dubai, UAE
Petzone is seeking a Marketing Specialist to execute marketing plans, manage social media, coordinate with influencers and vendors, and analyze campaign data. The role requires strong communication skills, Google Analyti