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teamtailor

Sales & Operations Manager (Fire Fighting Projects).

NAFFCO
Dubai, UAE
Full-time
Mid
Onsite
Discovered 1 weeks ago
Microsoft OfficeCRMERP
Free

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Key Responsibilities

  • Develop sales strategies for fire fighting systems, fire protection solutions, and related works .
  • Identify and pursue opportunities with consultants, contractors, developers, facility owners, government entities, and other stakeholders.
  • Maintain relationships with clients, consultants, suppliers, subcontractors, and project partners.
  • Review enquiries, tenders, drawings, specifications, equipment schedules, quantities, and scopes.
  • Prepare technical and commercial proposals, quotations, tenders, budgets, and estimates.
  • Coordinate with design, estimation, procurement, engineering, and project teams on submissions.
  • Present solutions, technical proposals, value engineering options, and commercial terms.
  • Lead negotiations and support contract award and project mobilisation.
  • Manage awarded projects through planning, procurement, installation, testing, commissioning, and handover.
  • Coordinate fire pumps, sprinklers, hose reels, wet and dry risers, hydrants, tanks, standpipes, suppression systems, and related equipment.
  • Monitor progress, budgets, resources, procurement, and commercial performance.
  • Coordinate with other disciplines to prevent clashes and maintain schedules.
  • Review shop drawings, hydraulic calculations, submittals, method statements, test plans, and technical documents.
  • Ensure installations comply with approved drawings, specifications, manufacturer requirements, fire codes, and international standards.
  • Resolve technical, commercial, and site issues with project stakeholders.
  • Attend client, tender, progress, coordination, inspection, and site meetings.
  • Coordinate testing, commissioning, approvals, demonstrations, and handover.
  • Monitor variations, claims, orders, subcontractor performance, payments, and profitability.
  • Manage risks and implement actions to address delays and cost impacts.
  • Support close-out of snags, non-conformances, queries, defects, and commercial matters.
  • Maintain contracts, orders, inspections, certificates, approvals, as-built drawings, manuals, warranties, and handover records.
  • Prepare sales, operations, progress, revenue, forecast, and management reports.
  • Support quality, health and safety, environmental, document control, and company requirements.
  • Lead and coordinate sales, estimation, engineering, and project delivery personnel.
  • Improve sales, efficiency, customer satisfaction, delivery, and profitability.

Qualifications and Experience

  • Bachelor’s degree, higher diploma, or technical qualification in Mechanical, Fire, Civil Engineering, Business Administration, or a related field.
  • Relevant experience in sales, operations, project management, or business development within fire protection, fire fighting, MEP, or building services.
  • Proven experience in fire fighting and fire protection project sales and operations .
  • Knowledge of fire pumps, sprinklers, hydrants, hose reels, risers, tanks, suppression systems, and related equipment.
  • Understanding of tendering, estimation, contracts, procurement, installation, testing, commissioning, and handover.
  • Knowledge of fire codes, standards, authority requirements, manufacturer specifications, and health and safety regulations.
  • Ability to interpret drawings, hydraulic calculations, specifications, quantities, contracts, and schedules.
  • Ability to generate sales, manage pipelines, negotiate terms, and meet revenue and profit targets.
  • Experience managing clients, consultants, contractors, suppliers, and multidisciplinary teams.
  • Proficiency in Microsoft Office applications and estimating, CRM, ERP, or project management systems.
  • Strong commercial, leadership, communication, negotiation, problem-solving, and organisational skills.
  • Ability to manage multiple priorities, meet deadlines, and work independently.
  • Strong accuracy, accountability, customer focus, and attention to detail.
  • Excellent written and spoken English communication skills .

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