Sales Operations Analyst

• University, College, or Post Graduate Certificate in Business Administration or a related field
• 2 plus years of experience in a Sales Operations Analyst, Sales Coordinator, or similar analytical role
• Strong understanding of sales processes, methodologies, and revenue operations best practices
• Experience with Salesforce.com , including strong familiarity with objects, fields, relationships, reporting, dashboards, and basic administrative functions
• Advanced proficiency in the Microsoft Office suite, particularly Excel, PowerPoint, and SharePoint
• Familiarity with AI powered productivity and analytics tools with demonstrated ability to apply AI to data analysis, reporting, and insight generation. Specific interest or experience using ChatGPT Enterprise & Gemini Enterprise preferred
• Experience in Technology and Communications industries is an asset
• Working knowledge of project management frameworks and practices is a plus
• Excellent interpersonal and communication skills with a strong service mindset and ability to build effective cross functional relationships
• Highly project oriented with strong focus on timelines, deliverables, and execution discipline
• Strong analytical and data driven mindset with the ability to analyze complex data sets and translate insights into actionable recommendations

• Continuous learner with strong problem-solving skills and attention to detail
• Clear and effective communicator with strong planning and organizational discipline
• Demonstrated business acumen with the ability to deliver strategic insights across sales performance, financial outcomes and business process improvement
• Customer centric mindset with a strong focus on internal user experience adoption and satisfaction
• Trusted cross functional partner with the ability to influence alignment drive commitment and collaborate with integrity
• Strong understanding of internal customer support and user experience principles with experience supporting enterprise applications in a high growth environment

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to remain stationary; move; lift, push, pull and/or move up to 35 pounds.

The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate.

Specific vision abilities required by this job include close vision.

To be the trusted global leader in IoT Connectivity Solutions for over 100,000,000+ connected devices, enabling a smarter, more connected world for all.

To empower our customers to deliver transformative solutions that deliver impactful outcomes to the communities and customers they serve.

• Customer Obsession We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers.
• Be the Spark We lead with energy, creativity, and urgency. We don't wait for change – we ignite it. We listen, engage, and encourage others to participate.
• Own the Outcome We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense.
• Grit & Positivity We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments.
• Challenge. Debate. But Be Human. We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mind we’re all on the same team.

“KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics.”