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Sales Marketing Coordinator
Future fun
Riyadh, KSA
Full Time
Entry
3 weeks ago
SalesCustomer Relationship ManagementNegotiationEvent CoordinationMicrosoft OfficeCRM Systems
Free
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SalesCustomer Relationship ManagementNegotiation
About the Role
Future fun is hiring a Sales & Marketing Coordinator to manage customer inquiries, convert leads into bookings, and coordinate events. The role involves sales generation, customer relationship management, and marketing support.
Key Skills for This Role
SalesCustomer Relationship ManagementNegotiationEvent CoordinationMicrosoft OfficeCRM Systems
Responsibilities
- Manage inquiries received through website, e commerce platform, social media, WhatsApp, and phone calls
- Convert leads into confirmed bookings and achieve monthly sales targets
- Prepare quotations, proposals, and booking confirmations
- Maintain accurate booking schedules and customer records
- Follow up with prospective customers and previous clients to maximize sales opportunities
- Serve as primary point of contact for customers before, during, and after events
- Coordinate booking details with Operations team to ensure smooth execution
- Support execution of marketing campaigns and promotional activities
- Maintain sales pipelines, booking trackers, and customer databases
- Prepare weekly and monthly sales reports
Requirements
- Bachelor's degree in Business Administration, Marketing, Communications, or related field
- Experience in sales, customer service, event coordination, or hospitality preferred
- Strong communication, negotiation, and organizational skills
- Ability to manage multiple bookings and customer requests simultaneously
- Proficiency in Microsoft Office and digital communication platforms
- Fluency in Arabic and English
Full Job Posting
Position Summary
- The Sales & Marketing Coordinator is responsible for managing the customer journey from initial inquiry through successful event completion.
- The role focuses on sales generation, customer relationship management, booking coordination, and marketing activities to drive revenue growth and ensure an exceptional customer experience.
Key Responsibilities
- Manage inquiries received through the website, e commerce platform, social media channels, WhatsApp, and phone calls.
- Convert leads into confirmed bookings and achieve monthly sales targets.
- Prepare quotations, proposals, and booking confirmations.
- Maintain accurate booking schedules and customer records.
- Follow up with prospective customers and previous clients to maximize sales opportunities and repeat business.
- Serve as the primary point of contact for customers before, during, and after the event.
- Gather and confirm all event requirements, locations, schedules, and special requests.
- Coordinate booking details with the Operations team to ensure smooth execution.
- Monitor event readiness and proactively resolve customer concerns.
- Conduct post event follow ups to collect feedback and strengthen customer relationships.
- Support the execution of marketing campaigns and promotional activities.
- Coordinate social media content, customer testimonials, and marketing initiatives.
Qualifications
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
- Experience in sales, customer service, event coordination, or hospitality is preferred.
- Strong communication, negotiation, and organizational skills.
- Ability to manage multiple bookings and customer requests simultaneously.
- Proficiency in Microsoft Office and digital communication platforms.
- Fluency in Arabic and English.
Skills
- Strong sales, negotiation, and customer relationship management skills.
- Excellent verbal and written communication skills in Arabic and English.
- Ability to manage multiple bookings, customers, and deadlines simultaneously.
- Strong organizational and time management skills.
- Customer focused mindset with excellent problem solving abilities.
- Ability to coordinate effectively with cross functional teams, including Operations and Logistics.
- Experience using CRM systems, booking platforms, or e commerce platforms.
- Knowledge of social media platforms and digital marketing fundamentals.
- Strong attention to detail and accuracy.
- Ability to work independently in a fast paced environment.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace.
- Positive attitude, initiative, and a results driven approach.
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