Sales Manager (SMB/MM)(Fluent in Arabic)(Position located in Dubai)
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Key skills for this role
About the Role
KnowBe4 is hiring a Sales Manager for SMB/MM in Dubai to mentor and coach a team of Account Executives and Account Managers. Requires 3+ years of SMB/MM sales experience and strong leadership skills.
Key Skills for This Role
Responsibilities
- Mentor and coach a team of Account Executives and Account Managers to exceed segment KPIs and ARR targets
- Monitor statistics for the sales team and identify discrepancies in reporting
- Support sales team by assisting with deal negotiations, objection handling and closing
- Conduct weekly pipeline reviews with sales teams to ensure accurate forecasting and staging
Requirements
- Minimum 3 years Small Medium and/or Mid Market sales experience
- Fluency in Arabic
- Strong verbal and written communications
- Excellent time management and organization skills
- Possess strong negotiation experience and strategies
Full Job Posting
About KnowBe4
- KnowBe4 empowers the modern workforce to make smarter security decisions every day.
- Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security.
Responsibilities
- Mentor and coach a team of Account Executive and Account Managers to exceed segment KPIs and ARR targets.
- Monitor the statistics for the Account Executive and Account Managers within the assigned Area and identify any discrepancies in reporting.
- Support sales team by assisting with deal negotiations, objection handling and closing.
- Conduct weekly pipeline reviews with sales teams to discuss deal constructs, ensure proper account and lead follow up and accurate forecasting and staging.
- Identify areas of improvement within the sales team and suggest training to increase production.
- Be the first line of support to teams to answer questions and direct on best practices.
- Collaborate with the Director of the Area to discuss Area specific sales strategies, review KPI performance and refine processes and programs to achieve operational excellence.
- Conduct role play drills with potential sales candidates to assist in building a world class sales team, if needed.
- Cooperate with People Operations to manage all HR related issues within your team.
Minimum Qualifications
- Minimum 3 years Small Medium and/or Mid Market sales experience required.
- Previous people management experience, desirable.
- Bachelor degree or equivalent higher education experience, desirable.
- Experience collaborating with Partner businesses and Channel sales teams, desirable.
- Familiarity with standard concepts and practices within the IT, Security or Cybersecurity industry, desirable.
- Experience with Salesforce, a plus.
- Experience with Gmail and Google Docs.
- Experience with MS Office (Word and Excel).
- Experience with web browsers (Chrome, Internet Explorer, etc.).
- Strong verbal and written communications.
- Excellent time management and organization skills.
- Excellent problem solving and analytical skills.
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