Sales Manager

Sales Manager - Warehouse

Key Responsibilities

• Identify, target, and acquire new warehouse clients aligned with RSA’s operational capacity and service capability.
• Develop and maintain a strong sales pipeline to achieve revenue and occupancy targets.
• Prepare and present tailored proposals, quotations, and commercial terms to clients.
• Conduct site visits and customer presentations, demonstrating the RSA Supply Chain value proposition.
• Monitor market trends, competitor pricing, and emerging opportunities.
• Manage the full sales cycle from lead generation through to contract closure and handover to Customer Service.
• Work with Senior Management to define pricing models and rate structures that protect margin and optimise yield per pallet.
• Track warehouse occupancy levels and proactively sell available capacity.
• Ensure all commercial agreements are accurately reflected in billing and client documentation.
• Support Finance and Operations in achieving budgeted warehouse revenue and profit targets.
• Coordinate closely with the Customer Service & Key Accounts team to ensure smooth client onboarding and service delivery.
• Build long-term relationships with key clients to promote repeat business and account expansion.
• Conduct quarterly business reviews with major clients alongside Operations.
• Respond to client queries, RFQs, and renewal requests within agreed turnaround times.
• Align with Operations on capacity availability, resource planning, and operational feasibility before committing to new clients.
• Collaborate with Finance on cost models, contract profitability, and client credit assessments.
• Work with the Business Transformation and Product & Solutions teams to develop sales tools, data packs, and reporting dashboards.
• Ensure CRM reporting is consistently updated and accurate.

Note

JOB SPECIFIC KNOWLEDGE, SKILLS & ABILITIES

• Market understanding of warehouse and logistics services in the GCC.
• Knowledge of RSA Supply Chain’s service portfolio, cost structure, and operational capabilities.
• Commercial contract terms and client negotiation frameworks.
• Persuasive communication and confident client engagement.
• Strong commercial acumen with ability to balance sales ambition and operational feasibility.
• Data-driven decision-making using dashboards, cost models, and pipeline analytics.
• Excellent presentation and proposal writing skills.
• Ability to build and maintain relationships at senior client levels.
• Capability to manage multiple leads, clients, and proposals simultaneously.
• Translate operational capability into clear commercial offerings.
• Operate independently and deliver results with minimal supervision.

Qualification & Experience

• Bachelor’s Degree, preferably in Business, Logistics, or Supply Chain Management.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• CRM system experience (MS Dynamix, HubSpot, Salesforce, or equivalent) preferred.

Experience & Knowledge

• Minimum 5–7 years’ experience in logistics or warehouse sales within the UAE.
• Proven track record of achieving and exceeding sales and revenue targets.
• Strong understanding of warehouse operations, pricing structures, and service models.
• Experience in contract logistics or 3PL environment is essential.
• Excellent negotiation and presentation skills.

Driving License

• UAE Driving License is mandatory.