Sales Manager
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Key skills for this role
About the Role
The Luxury Collection is seeking a Sales Manager to proactively solicit and handle sales opportunities, build long-term customer relationships, and achieve sales goals. The role involves managing sales activities, understanding market trends, and providing exceptional customer service.
Key Skills for This Role
Responsibilities
- Proactively solicit and handle sales opportunities
- Build long term, value based customer relationships
- Achieve personal sales goals
- Work collaboratively with off property sales channels
- Develop relationships within community to expand customer base
- Manage and develop relationships with key stakeholders
- Provide accurate turnover to Event Management
- Participate in sales calls to acquire new business
- Execute operational aspects of business booked
- Identify new business to achieve revenue goals
- Understand market trends and competitors
- Close best opportunities based on market conditions
Requirements
- 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in sales and marketing or related professional area
- OR 4 year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in sales and marketing or related professional area
- Proactively solicit and handle sales opportunities
- Build long term, value based customer relationships
- Achieve personal sales goals
- Work collaboratively with off property sales channels
- Develop relationships within community to expand customer base
- Manage and develop relationships with key internal and external stakeholders
- Provide accurate and effective turnover to Event Management
- Participate in sales calls to acquire new business
- Execute operational aspects of business booked (proposal, contract, correspondence)
- Identify new business to achieve revenue goals
Full Job Posting
Job Summary
- The position is accountable for proactively soliciting and handling sales opportunities.
- Ensures business is turned over properly and in a timely fashion for proper service delivery.
- Assists in leading all day to day activities related to sales with a focus on building long term, value based customer relationships that enable achievement of sales objectives.
- Achieves personal sales goals.
Candidate Profile
- 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
- OR 4 year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
Core Work Activities
- Works collaboratively with off property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
- Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
About The Luxury Collection
- The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories.
- Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
- From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures.
- If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.
- In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
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