Sales Manager

Role Overview

Company and Industry

Key Responsibilities

• Develop customers for shipping, freight forwarding, customs clearance, logistics, and DDP services through visits, calls, referrals, networking, and research.
• Build relationships with importers, exporters, traders, manufacturers, e-commerce companies, and project-based businesses.
• Develop China–UAE and international cargo opportunities and recommend suitable air, sea, land, or door-to-door solutions.
• Prepare quotations, follow up on enquiries, negotiate terms, and convert opportunities into confirmed business.
• Maintain the sales pipeline and CRM records for leads, quotations, follow-ups, and customer activity.
• Coordinate with operations, finance, warehouse, marketing, and China procurement teams.
• Monitor markets and competitors, follow up on customer satisfaction and payments, and develop repeat business.
• Prepare sales reports and forecasts, achieve commercial targets, and represent the company at customer and industry events.
• Build and lead a sales team in the future as the division grows.

Candidate Requirements

• At least five years of UAE business-development or sales experience in freight forwarding, shipping, logistics, customs clearance, or DDP services is required.
• Strong knowledge of UAE import and export procedures and air, sea, and land freight is required.
• Independent lead generation, customer acquisition, commercial awareness, negotiation, and quotation follow-up skills are required.
• An existing UAE customer network and China–UAE or DDP knowledge are preferred or advantageous.
• Excellent spoken and written English is required; Arabic, Hindi, Malayalam, or Chinese is advantageous.
• The candidate should be confident, proactive, organised, able to work with limited supervision, and comfortable using CRM and sales tools.
• A valid UAE driving licence is preferred.

Performance Expectations

• Performance will be evaluated using qualified opportunities, new active customers, converted quotations, revenue, gross profit, repeat business, collections, and forecast and CRM accuracy.

Workplace

• Work location is in person.

Compensation

• The stated pay is AED 3,991.77 to AED 15,801.30 per month.