Sales Incentive Programs Specialist

Role and Responsibilities

• Administer sales compensation plans with key stakeholders to ensure accurate and timely performance calculations and sales compensation payouts.
• Serve as a first responder to the Sales team: research and resolve commission-related inquiries from the Sales team (e.g., system access issues, transaction disputes, credits, and payment calculations).
• Validating calculations, commission rates, metrics, participant in audits.
• Create Governance Board decks in partnership with Sr Manager.
• Partner with Finance and Sales Operations to retrieve results for incentive calculation purposes.
• Perform analysis to determine the impact to company and to the individual for any proposed changes to incentive plans for Agency line of business.
• Leverage market trends to shape Sales Incentive plans that boost employee retention rates.
• Perform external benchmarking studies to evaluate the effectiveness of our plan.
• Interpret applicable market trends, data, and conduct feasibility studies to advise leadership on necessary compensation program adjustments, improvements, and exceptions.
• Collaborate with People Business Partners and Payroll teams to process new hires, terminations, and transfers; set up new hires in line with plan policies and procedures.
• Assist with monthly and quarterly analyses to measure compensation plan performance including variance to budget, correlation between result and payouts by individual contributor and manager.
• Track compensation plan results and analyze sales Incentive plan effectiveness in achieving business goals/strategy.
• Proactively engage across Sales Business Groups to drive improvements through organizational knowledge and deep understanding of business performance.
• Participate in the process of creating recommendations through insights and modelling for stakeholder reviews, future design cycles.

Basic Qualifications