Sales Development Representative

The following areas represent the primary focus of the role, though responsibilities may evolve over time. You’ll be expected to take ownership of these functions while remaining adaptable to changing business needs and priorities:

Generate a Consistent Pipeline of Qualified Opportunities: Identify, research, and engage prospective clients through outbound prospecting efforts, creating a steady flow of qualified opportunities that support revenue growth and business expansion.

Expand Relationships with New and Existing Clients: Build meaningful connections with hiring managers and decision-makers, helping uncover new opportunities within existing accounts while introducing Voices to new organizations and markets.

Increase Revenue Through Strategic Prospecting: Leverage phone outreach, email campaigns, social selling, networking, and lead intelligence tools to connect with high-potential prospects and convert interest into sales opportunities.

Strengthen the Sales Funnel Through Effective Lead Nurturing: Guide prospects through the early stages of the buyer journey by understanding business challenges, addressing questions, and delivering relevant information that supports purchasing decisions.

Deliver Actionable Market and Customer Insights: Monitor industry trends, competitor activity, and customer feedback to provide valuable insights that inform sales strategies, marketing initiatives, and product development decisions.

Drive Operational Excellence Through Data and Collaboration: Maintain accurate CRM records, track pipeline activity, and collaborate closely with Sales and Marketing teams to ensure seamless lead handoffs, reporting accuracy, and continuous process improvement.

We are looking for someone who has:

Experience: Experience in a sales, business development, lead generation, or customer-facing role with a demonstrated ability to achieve performance targets. Experience engaging with or selling to enterprise-level customers is strongly preferred. Experience conducting outbound prospecting, building relationships with prospective customers, qualifying leads, and managing pipeline activity is highly valued. Familiarity with CRM platforms (such as Salesforce) and sales engagement tools is considered an asset. Familiarity with LinkedIn, LinkedIn Sales Navigator, and virtual meeting platforms such as Zoom, Google Meet, or Microsoft Teams is preferred.