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Sales Development Representative
Sitemate
Sydney, AUS
Full-time
Entry
Hybrid
AUD 85000-110000 yearly / year
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Role Overview
The Sales Development Representative is responsible for qualifying and routing inbound leads across two channels: self-service and inside sales. This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce. This role runs inside that same AI-native approach we build for customers. Leads and account data flow into an AI-populated Salesforce, so reps start from a clean, enriched pipeline instead of manual entry. Every call is coached live by ClaudeMate, giving real-time feedback on framing, objection handling, and next steps as the conversation happens. Success in the role is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.
Key Skills for This Role
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Full Job Posting
📝 Overview
The Sales Development Representative is responsible for qualifying and routing inbound leads across two channels: self-service and inside sales. This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce. This role runs inside that same AI-native approach we build for customers. Leads and account data flow into an AI-populated Salesforce, so reps start from a clean, enriched pipeline instead of manual entry. Every call is coached live by ClaudeMate, giving real-time feedback on framing, objection handling, and next steps as the conversation happens. Success in the role is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.
Room to grow, fast-tracked
We hire SDRs expecting you to grow past the role. “Grow from Within" is one of our leadership operating principles - meaning proven performance gets noticed and backed fast, and that managers and leaders are encouraged to gravitate towards internal promotions vs. external hires
For SDRs, that typically means a path to Account Executive within 9 to 12 months, based on performance, not tenure. One of our SDRs moved into a leadership role running Sales Development for all of North America within 8 months. Others have made the jump from SDR to Enterprise AE and describe the same pattern from the other side: "Sitemate is process-driven (everything engineered), so if you can learn and grow from these processes and you’re open to honest, constructive feedback while giving your best every day, you'll level up quickly".
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