Sales Development Representative

• Prospect venues and hospitality groups across ANZ by phone, LinkedIn, email and anything else that starts a conversation, including industry events and POS partner networks.

• Build target account lists by segment and region with the Director of Sales each quarter, and run structured multi-touch outreach against them.

• Open on the operator's problem rather than our product - what it's costing them, who's involved, how they buy and what's driving the timing.

• Contact every inbound lead within our SLA, then qualify or disqualify it accurately and allocate it to the Business Development Manager covering that patch.

• Book qualified demos, get them into diaries, confirm attendance and keep no-shows low.

• Write handover notes that mean the Business Development Manager walks in fully briefed, in the venue's own words.

• Keep Salesforce accurate on lead source, status and outcome, so we can measure what's actually working.

• Give Marketing specific, evidenced feedback on which campaigns and channels produce leads worth having.

• Experience in an outbound, inside sales or new business role - or hospitality experience and the confidence to pick up the phone to operators.

• Comfort starting conversations with people you don't know, and the persistence to keep going when the first few don't land.

• Good questions and better listening. You can work out quickly whether there's a real opportunity there, and say so when there isn't.

• Clear, concise writing. Your notes and emails land without needing a rewrite.

• Enough organisation to run outbound activity and inbound demand at the same time without one quietly swallowing the other.

• Experience with a CRM, ideally Salesforce, and the discipline to keep it clean.

• A genuine interest in hospitality and the people who run venues.

• Experience selling into hospitality, or having worked in a venue yourself.

• Familiarity with a structured qualification approach

• Curiosity about AI tools and how they speed up research, outreach and admin.

• An existing network across the ANZ hospitality or POS partner scene.