Sales Development Representative

Job requirements

• 1+ year experience in a Sales Development, Business Development, or Inside Sales role, preferably in SaaS or technology environments.

• Strong understanding of prospecting best practices and outbound cadencing.

• Familiarity with prospecting tools (ZoomInfo, LinkedIn Sales Navigator), sequencing platforms (Salesloft, Outreach, Nooks), and CRM systems (Salesforce, HubSpot).

• Exposure to or curiosity about AI-assisted prospecting tools and data-driven selling approaches.

• Demonstrated ability to identify high-fit opportunities and manage multiple outreach streams simultaneously.

• Excellent communication skills—both written and verbal—with the ability to personalize messaging by persona and intent.

• Self-motivated, detail-oriented, and comfortable working toward measurable KPIs and process adherence.

• Experience prospecting into IT, Security, or SaaS leadership personas.

• Familiarity with Microsoft 365 or cloud-security markets.

• Proven ability to interpret funnel data, assess lead quality, and make recommendations for campaign improvement.

Job responsibilities

• Execute hybrid outbound and inbound prospecting strategy, engaging accounts aligned with marketing campaigns and following up on Marketing Qualified Leads (MQLs) in territory.

• Review top-of-funnel data and campaign engagement insights to prioritize accounts and prospects efficiently.

• Research target organizations to identify key stakeholders and tailor outreach based on persona, use case, and buying triggers.

• Conduct high-quality conversations that uncover prospect pain points, evaluate fit, and position relevant product offerings.

• Partner closely with Account Executives, Marketing, and Product teams to ensure smooth lead handoffs and accurate pipeline tracking.

• Maintain detailed activity tracking and follow-up consistency across CRM and sequencing tools.

• Analyze performance metrics (conversion rate, meetings booked, pipeline influenced) and contribute insights on campaign and prospecting trends.

• Participate in regular training, enablement, and process reviews to continuously refine skills and messaging.

Job benefits

• Collaboration – Sharing knowledge, resources, and support to drive success

• Ownership – Holding ourselves accountable for delivering excellence

• Respect – Valuing every voice to build a stronger team

• Empathy – Understanding each other to foster a supportive workplace