Sales Coordinator

We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs:

A competitive salary and vacation package

Health & Dental benefits program

Share Ownership and Reward Program (SOAR)

RRSP with employer match

Employee Share Purchase Plan with company match

Continuous learning and growth so you have the skillset needed to succeed and take on new challenges

A welcoming culture that values diversity and differing perspectives, experiences and beliefs

You will be a welcomed member of the Retirement team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. Reporting to the General Manager, the Sales Coordinator plays a vital role in supporting high occupancy goals across one or more residential communities. This role complements and extends the capacity of the existing sales team by executing hands-on marketing activities, coordinating outreach initiatives, and delivering an exceptional first impression to prospective residents and referral partners.

Assist the sales team in conducting property tours for prospective residents and family members

Greet and welcome walk-in visitors, ensuring a warm and professional first impression

Prepare tour routes, model units, and marketing collateral prior to scheduled appointments

Follow up with prospects post-tour under the direction of the sales team

Outreach & Community Marketing

Assist in the creation and assembly of outreach materials including brochures, gift bags, flyers, and mailers

Participate in building and executing outreach strategies to referral sources such as hospitals, physicians, senior centers, and social service agencies

Represent the community at local events, health fairs, and networking opportunities

Help maintain and update the community's outreach contact database (CRM)

Deliver outreach materials to targeted referral partners as directed

Actively participate in weekly sales meetings and contribute to the execution of the community's marketing and sales plan

Track and report outreach activities, event results, and lead source data to the sales team

Support the development and implementation of marketing campaigns under sales leadership

Assist with move-in coordination and transition activities as they relate to the sales experience

Outreach Event Hosting

Plan, coordinate, and host community outreach events designed to attract referral partners and generate lead flow

Manage logistics for off-site events including vendor coordination, materials, and team scheduling

Build and maintain relationships with local organizations, civic groups, and businesses to increase community visibility

InReach Event Hosting

Plan and execute inReach events held at the community for prospective residents, family members, and influencers

Coordinate with the activities, dining, and operations teams to ensure seamless event execution

Develop themed event concepts that showcase the lifestyle and culture of the community

Track RSVP lists, manage day-of logistics, and capture contact information for sales follow-up

Bachelor’s degree in Marketing, Communications, Business Administration or a related field.

2 to 5 years experience in sales support, sales administration, customer service or sales coordination required.

A self-directed work style with the proven ability to take initiative and manage an independent workload.

Excellent verbal and written communication skills.

Experience maintaining CRM systems and sales databases.

Ability to manage multiple priorities, deadlines, and administrative tasks while maintaining accuracy and ensuring all commitments are completed in a timely manner.

Maintains a strong focus on achieving objectives by supporting sales activities, meeting deadlines, and contributing to the overall success of the sales team and residence.

Experience working with Microsoft Suite (Word, Outlook, Excel, PowerPoint, etc.)

You must be legally eligible to work in Canada or have a valid work/study permit

You must successfully pass a Vulnerable Sector Check

All applicants must successfully pass the prescribed Criminal Records Check. Applicable to British Columbia applicants

Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.