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Sales Coordinator
Atira Hotels
Schaumburg, USA
Full-time
Entry · 2+ years experience
Onsite
USD 20-23 hourly / hour
Discovered 1 weeks ago
Microsoft Office SuiteCustomer Relationship Management (CRM) systemsSTR Website
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Role Overview
We are seeking an energetic, service-oriented individual to join our team. This position is integral to ensuring that our guests have an exceptional experience during their stay and events. As a Sales Coordinator, you will be responsible for managing guest inquiries, coordinating group bookings, and providing administrative support to the sales team. While customer service and hotel experience are beneficial, we are willing to train the right candidate.
Key Skills for This Role
Microsoft Office SuiteCustomer Relationship Management (CRM) systemsSTR Website
Full Job Posting
Job Details
Work Location: Hyatt Place Schaumburg - 1851 McConnor Pkwy, Schaumburg, IL 60173
Job Type: Full-time
Pay: $20 - $23 per hour
Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends
Job Overview
We are seeking an energetic, service-oriented individual to join our team. This position is integral to ensuring that our guests have an exceptional experience during their stay and events. As a Sales Coordinator, you will be responsible for managing guest inquiries, coordinating group bookings, and providing administrative support to the sales team. While customer service and hotel experience are beneficial, we are willing to train the right candidate.
Key Responsibilities
- Manage and coordinate all inquiries within a 21-day window, handling bookings for under 20 guest rooms per night.
- Optimize room rental charges to maximize revenue.
- Field inquiries and direct calls to Sales Managers, providing basic information about the hotel.
- Handle rooming lists, reservation requests, and changes, ensuring accuracy and timeliness.
- Manage group room blocks, including blocking rooms per client requests, setting up group routing, and monitoring pick-up numbers.
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