Sales Coordinator- MW

Sales order processing — Manage the complete order cycle, including accurate SAP entry and timely processing.

Purchase order validation — Review customer POs against approved quotations; verify commercial and technical details.

Order approvals — Coordinate with Sales Manager and Sales Engineers to secure approvals and issue order acknowledgements.

Customer records — Maintain accurate customer files and monitor order status from receipt to delivery.

Cross‐functional coordination — Liaise with factories, logistics, freight forwarders, and project teams to ensure timely production and shipment.

Shipping & documentation — Arrange shipments, obtain competitive freight quotations, and ensure complete documentation.

Finance coordination — Support invoicing and monitor customer accounts on credit hold.

Order tracking — Track open orders, backorders, and delivery schedules; escalate delays proactively.

Sales reporting — Prepare delivery performance reports, backorder updates, rolling forecasts, NCRs, and customer complaint summaries.

Project sales engagement — Support and gradually lead sales activities for project‐based customers in construction and architectural sectors.

Customer relationship building — Engage with clients, consultants, and contractors to understand project requirements and propose MW solutions.

Sales pipeline development — Assist in developing and maintaining a healthy pipeline, contributing to revenue growth.

Order Book ownership — Maintain an accurate and up‐to‐date Order Book to support sales forecasting and planning.

Continuous improvement — Collaborate with internal teams to enhance efficiency, customer satisfaction, and sales performance.