Sales Coordinator

Develop a living understanding of your assigned accounts, keep the sales engine running smoothly, and use AI as your primary workflow tool. You'll create and leverage MCP integrations and AI workflows to automate research, monitor buying signals, and surface insights at a depth and scale that would otherwise be impossible.

Monitor earnings calls, press releases, LinkedIn activity, and trade press for each assigned account, tracking leadership changes, new hires, restructures, and other organisational signals

Quickly identify what is commercially relevant from a high volume of information e.g. A CMO announcing a digital transformation programme becomes a pod trigger within 48 hours

Use AI as a primary workflow tool for research, signal detection, summarisation, and stakeholder mapping, including building MCP integrations and AI workflows that automate research and monitoring at scale

Use Yext’s internal Scout tool to run analyses of how target accounts show up in AI and traditional search (AEO/GEO), turning findings into insight the pod can use in outreach and meetings

Build and maintain account intelligence dashboards, relationship maps, and strategic account plans in partnership with AEs and Customer Success, keeping them current and actionable

Own the stakeholder map for assigned accounts, identifying champions, influencers, and decision-makers across marketing, digital, AI, customer experience, and IT

Build and maintain relationships with operational stakeholders below C-suite level

Help the pod spot gaps in account coverage, flagging when we rely too heavily on a single contact

Keep stakeholder maps and account plans current as organisations change. Executive engagement sits with the AE; your role is to map the right people so the pod knows exactly who to engage

Coordinate scheduling for demos, discovery calls, and executive meetings across time zones

Prepare and customise sales decks, proposals, and pricing sheets, and provide basic solutions engineering support such as demo preparation and environment setup

Support executive engagement prep by providing intelligence on the individuals the pod is meeting with

Act as the first point of contact for inbound sales enquiries, qualifying leads and routing them to the right person

Liaise with Marketing on content and upcoming activity, and keep a strong two-way feedback loop on what's working

Maintain clean, accurate data in Salesforce

Track lead conversion, deal velocity, and pipeline progression

Initiate deliberate, highly personalised outreach to specific individuals at specific moments, with a clear reason for engaging.

Reach out when the pod identifies a relevant trigger: a new role, public announcement, event appearance, or strategic initiative

Follow up on warm signals from marketing activity with a specific, insight-led message

Set up introductory conversations between operational contacts and the pod, and facilitate customer introductions where an existing relationship can open a door

Identify and secure attendance at targeted events or hosted experiences, attending where a target account contact is present to establish or deepen a relationship

Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.

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