Sales Coordinator cum Receptionist (Female Only)
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Key skills for this role
About the Role
Etop Solution is hiring a Sales Coordinator cum Receptionist to manage front desk duties, support the sales team with quotations and follow-ups, and handle phone communications. Requires 1 year of sales or reception experience and proficiency in Microsoft Office.
Key Skills for This Role
Responsibilities
- Support the sales team with quotations, proposals, order processing, and follow ups to help drive conversions and maintain pipeline momentum
- Coordinate with clients, suppliers, and internal teams to ensure smooth order fulfillment and timely delivery
- Maintain and update the CRM or sales tracker with accurate customer information, inquiry status, and deal progress
- Follow up on outstanding leads, pending payments, and customer inquiries to ensure nothing falls through the cracks
- Prepare basic sales reports, summaries, and documentation as requested by the sales team or management
- Answer and manage a high volume of incoming calls professionally, routing them to the right person or department without delay
- Handle customer, supplier, and vendor inquiries efficiently — providing accurate information or escalating where needed
- Make outbound calls for lead follow ups, appointment confirmations, and coordination as directed by the sales team
- Greet and welcome visitors, ensuring a positive first impression of the company
- Maintain a professional and tidy reception area at all times
- Manage incoming and outgoing mail, couriers, and deliveries — ensuring items are logged and distributed accurately
- Perform data entry, maintain organized records, and support document management across sales and operations
Requirements
- Strong verbal communication and a confident, professional telephone manner
- Prior experience in a sales support, coordination, or customer facing role is an advantage
- Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with basic CRM or tracking tools
- Highly organized with strong attention to detail and the ability to multitask
- Self motivated, reliable, and capable of working independently with minimal supervision
- High school or equivalent (Preferred)
- Sales / Reception : 1 year (Preferred)
Full Job Posting
Sales Coordinator cum Receptionist
- We are looking for a proactive, well presented, and sales oriented professional to serve as the first point of contact for our company.
- This dual function role combines front desk management with active sales coordination support — ideal for someone who is organized, communicates confidently, and thrives in a fast paced commercial environment.
Key Responsibilities
- Support the sales team with quotations, proposals, order processing, and follow ups to help drive conversions and maintain pipeline momentum.
- Coordinate with clients, suppliers, and internal teams to ensure smooth order fulfillment and timely delivery.
- Maintain and update the CRM or sales tracker with accurate customer information, inquiry status, and deal progress.
- Follow up on outstanding leads, pending payments, and customer inquiries to ensure nothing falls through the cracks.
- Prepare basic sales reports, summaries, and documentation as requested by the sales team or management.
- Answer and manage a high volume of incoming calls professionally, routing them to the right person or department without delay.
- Handle customer, supplier, and vendor inquiries efficiently — providing accurate information or escalating where needed.
- Make outbound calls for lead follow ups, appointment confirmations, and coordination as directed by the sales team.
- Greet and welcome visitors, ensuring a positive first impression of the company.
- Maintain a professional and tidy reception area at all times.
- Manage incoming and outgoing mail, couriers, and deliveries — ensuring items are logged and distributed accurately.
- Perform data entry, maintain organized records, and support document management across sales and operations.
Required Skills
- Strong verbal communication and a confident, professional telephone manner.
- Prior experience in a sales support, coordination, or customer facing role is an advantage.
- Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with basic CRM or tracking tools.
- Highly organized with strong attention to detail and the ability to multitask.
- Self motivated, reliable, and capable of working independently with minimal supervision.
Working Conditions
- Office based, full time position.
- Standard business hours.
- Immediate joiners preferred.
Pay
- AED3,000.00 per month
Work Location
- In person
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